Weird error after restarting PC

Discussion in 'ESET Smart Security' started by Numafan, Apr 18, 2009.

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  1. Numafan

    Numafan Registered Member

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    I had received Eset Smart Security a few days ago and until yesterday it was working fine. I decided to restart my computer after getting a new program on it, and I heard the error sound as it was turning off. When I turned my computer back on, Smart Security said "Antivirus protection is disabled. Virus scanner initialization failed. Most of Eset Smart Secruity modules will not function properly." I tried to uninstall it, but it said that only works for products currently installed. When I bought my product, I ordered the back up CD, and here comes the question; will that help at all? How can I uninstall Smart Secruity if it says it is not installed, and it does not even come up in Add/Remove Programs?
     
  2. DarrenDavisLeeSome

    DarrenDavisLeeSome Registered Member

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    Try using the ESET Smart Security installation package to uninstall ESET Smart Security.
     
  3. Numafan

    Numafan Registered Member

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    Where can I find that by chance? Thank you for responding by the way.
     
  4. DarrenDavisLeeSome

    DarrenDavisLeeSome Registered Member

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    Find? Didn't you already download the installation package? If you did that same package can be used to uninstall too.
     
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