Webroot Spyware and Virus Removal Service" for $130

Discussion in 'Prevx Releases' started by Knighthood, Oct 5, 2011.

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  1. Knighthood

    Knighthood Registered Member

    Joined:
    Mar 22, 2011
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    Who are you marketing your "Spyware and Virus Removal Service" for $130 to ?

    Just wondering if people buy any of your Antivirus Webroot products and it didn't remove it 100% are people being force to buy this $130 service or do WSA users get free support to remove it 100% ?
     
    Knighthood, Oct 5, 2011
    #1
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
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    No, our users just go through our support inbox as normal if the product fails to clean something and we'll help correct the issue for them (and improve the product to prevent it from happening in the future). This service is designed for people/businesses who are not interested in running our software but need to have manual assistance in cleaning a persistent infection.
     
    PrevxHelp, Oct 5, 2011
    #2
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