Webroot SecureAnywhere Discussion & Update Thread

hi, jeff. is the disk in question an hdd or an ssd?

 

As a fellow Webroot user, here's my opinion for what it's worth (or not worth!):

Personally, I've never used Webroot's Secure Erase tool, and for all I know it may be brilliant. However my personal experience is that, with the exception of their Password Manager (I don't use it myself, but basically it's a LastPass license, which is supposed to be a really good password manager) and their System Optimizer which is a reliable workhorse based on the first product Webroot ever came out with—Window Washer—I've learnt to give Webroot's "bells and whistles" as I call them a pretty wide berth. Personally, I wholeheartedly agree with you about the quality of their AV and everything that's associated with it. Not so much, however, the various (non-AV) programmes they throw in with their Internet Security Plus and Internet Security Complete packages.

As I say, just my 2 cents worth — your and other people's mileage may vary .

 

Hi IMDB,

HDD and also just as fast on external HDDs as well. Interestingly, if I open a folder and select all for example if the files are high res then Webroot slows down and then it takes a bit for it to shred all of them.

 

Hello Muddy3,

Yeah, certainly agree with all your points--and Windows Washer was one of my favs ooh so long ago... I thought maybe even N Rubenking might have noticed this kind of curiousity in his latest review of Webroot complete, but just commented on that one should change the default setting to 3 or 7 since there isn't a secure deletion at default level.

Thank you for in-depth reply!

- Jeff

 

@jeffartist
looks like you asked the same question over at webroot forums 9 years ago only to get a generic reply off of the wsa online help docs that was posted by trip (@Triple Helix ).

https://community.webroot.com/webro...redder-option-in-wsa-complete-antivirus-40408

 

mine was actually recently as I saw that thread from a few years ago ago and chimed in. I went ahead and issued a support ticket so see if anything becomes of it ...

take care imdb,

- Jeff

 

i see.

 

Yes and the Community Manager answered him: https://community.webroot.com/got-a...and-or-erasing-large-files-too-quickly-351435

 

Hi TripleHelix,

Oh, I forgot you were still on here helping too! Nice to 'see' you Yes Tyler answered my question and I put a support ticket in like he said anyway. I tried that sort of strange method mentioned a few years ago by unchecking rechecking menu enabled and rebooting but not sure if that worked.

Take care today,

- Jeff

 

Webroot 60% off for a short time: https://www.webroot.com/us/en/home/affiliates/60pbtrejtjkt

 

@Triple Helix,

I decided to try WRSA and requested a trial. I received an email with the download link and a trial key and proceded with the setup (several times over). While I'm positive I'm entering the key correctly I keep getting the following screen?

 

Not sure I have never tried a Trial. If it continues contact Webroot Sales and ask for a new Trial keycode.

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

I went with this a few years back because it's light on resources. It was conflicting with sandboxie, but I never figured out what caused it. However, it does have an identity and web shield, so I stuck with that.

Any comments on its performance today? I use this in combination with the pre-installed firewall and virus scan in Microsoft.

 

It's still the same very light on resources and did you ever contact Webroot Support about the issue with sandboxie? If not Submit a Support ticket and wait for a reply before adding more info! Webroot Customer Service

 

No I never thought of contacting them LOL. I went to forums but couldn't figure it out. Thanks for the tip.

 

Good luck with support. I was one of their original customers and I got worse than zero support and response to an issue that should have been easily solved. I dumped them and have not looked back.