Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. ProTruckDriver

    ProTruckDriver Registered Member

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    Good one. :argh: :argh:
     
  2. Cruise

    Cruise Registered Member

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    I keep getting a (very annoying) notification about adding a WSA web extension for Edge - which I never use, so I would really appreciate learning how to stop this notification!
     
  3. noel1947

    noel1947 Registered Member

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    After my recent problems I notice that beta update v9.0.26.61 has not installed on my computer.
    First time my beta has not updated as soon as update is released. Still on 9.0.24.49.

    Noel Southam
    noels7
     
  4. Triple Helix

    Triple Helix Specialist

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    Last edited: Jun 9, 2019
  5. Muddy3

    Muddy3 Registered Member

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    Could it be this?
    When installing/reinstalling the beta version, it is important not only to use your beta keycode, but also to use the beta and not the consumer download installer link.
     
  6. noel1947

    noel1947 Registered Member

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    I used the beta version and it is the only version I have on my computer.
    Reinstalled again and now v9.0.26.61 is displayed as current version.
    I think it is about time that I reformatted my computer to fix other strange glitches I have been experiencing
    since I installed Win 10 v 1903.

    Again thanks for your advice/assistance.

    Noel Southam
     
  7. Cruise

    Cruise Registered Member

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  8. Muddy3

    Muddy3 Registered Member

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    Even if you've always used the beta version, if you reinstall using the consumer download installer link, your version will revert to consumer version. Until the beta update a few days ago, the beta and consumer products had been on the same version for a while.
     
  9. Triple Helix

    Triple Helix Specialist

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    That is not true, the only way to go back to the release version from the beta is to do a clean reinstall but you can go from the release version to the beta by installing the Beta over the release version and it doesn't work going back to the released version.
     
  10. Muddy3

    Muddy3 Registered Member

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    I don't understand, but that's probably just me :(. I thought (but I stand to be corrected) that a Webroot reinstall, i.e. uninstall and then reinstall as opposed to installing over the top of the app, is a clean reinstall. The point I was trying to make was that when you reinstall, i.e. uninstall the beta and then install WSA afresh, if you forget to use the beta download link and grab the consumer download link instead, even though you enter your beta keycode you'll end up with the consumer version. Am I wrong on this??
     
  11. Triple Helix

    Triple Helix Specialist

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    You can go to the Beta by installing over top of the Release version but you can't go back. If you want to go back to the release version then you need to do a clean reinstall. Also what you said you need a Beta Keycode to turn on the Beta Features.

    It's a Registry Grabword thing!

    2019-06-10_12-55-57.png
     
    Last edited: Jun 10, 2019
  12. Muddy3

    Muddy3 Registered Member

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    Yes...

    But that's what I thought I said in both my posts :doubt:

    Yes...

    What did I say wrong :blink:
     
  13. Triple Helix

    Triple Helix Specialist

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    @Muddy3 looking back you said nothing wrong sorry buddy.
     
  14. SIR****TMG

    SIR****TMG Registered Member

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    9.0.26.61 is out now
     
  15. Triple Helix

    Triple Helix Specialist

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  16. Muddy3

    Muddy3 Registered Member

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    no prob ;)
     
  17. Triple Helix

    Triple Helix Specialist

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    Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time.

    PC Agent Version 9.0.26.61 (Released June 10th, 2019)
    Fixed
    • Bug Fixes
     
  18. SKA

    SKA Registered Member

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    This new version repeatedly asks me to click on popup to accept new terms/conditions-- very irritating. Is anyone else seeing this on Win 7 Pro SP1 ?

    Thanks for any tips,is a reinstall needed ?

    SKA
     
    Last edited: Jun 21, 2019
  19. Triple Helix

    Triple Helix Specialist

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    Yes and also the UI is notifying users to upgrade the new LassPass Password manager from the online account before June 25th or you could lose your passwords.

    2019-06-21_11-38-22.png
     
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