Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. bellgamin

    bellgamin Very Frequent Poster

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    I still have my doubts that Webroot or any other AV can do a thorough scan of that many files in (e.g.) 39 seconds. If it is using checksums on some files, then it's a check of those files -- not an actual scan.
     
  2. Triple Helix

    Triple Helix Specialist

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    WSA's strength has always been it's Realtime Shield. A simple scan log will show you what has been scanned from it's last scan. Sometime I miss scans for days at a time....

    2019-01-01_22-02-54.png
     
  3. Dragon1952

    Dragon1952 Registered Member

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    The scans are a lot faster now that i have a SSD.
     
  4. imdb

    imdb Registered Member

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    yea, its rts is solid. :thumb:
     
  5. bjm_

    bjm_ Registered Member

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    Hi Webrooters,
    My friend knowing that I run WebrootSA asked me why Webroot VirusTotal engine was not detecting files that were well detected by other VirusTotal engines.
    I explained to my friend that VirusTotal engines may differ from commercial product engines. I explained to my friend that VirusTotal detection may differ from commercial product classification. And that any comparison is not proper use of VirusTotal.

    Before my friend sent me the two files that he wondered about.
    I was unaware of their WebrootSA or VirusTotal classification.
    I was unaware that Webroot classification was [U] for both and that VirusTotal classification for both files was "Clean".
    I'm aware that VirusTotal "Clean" means not detected in any way and does not infer safe, clean nor white-listed by that engine.

    So, while trying to help my friend.
    I downloaded and WSA on-demand scanned both files a few times, over a few minutes.
    I also checked files thru VirusTotal.
    I also submitted both files thru Webroot online submission form.
    I also posted both files to Webroot Support ticket.
    I was thinking that in a day to a few days Webroot online submission and or Webroot ticket would review files and possibly update classification.

    Both files (samples) went from unknown to known malware by WebrooSA in ~10 minutes and in awhile by VirusTotal.
    I was so impressed by Webroot back-end quick classification update that I was moved to share my observation with Webroot Community, et al.

    Regards w Respect
     
  6. imdb

    imdb Registered Member

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    muy bien :thumb:
     
  7. B-boy/StyLe/

    B-boy/StyLe/ Registered Member

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    Giveaway on sharewareonsale (a license for 6 months):

    sharewareonsale.com/s/webroot-secureanywhere-antivirus-sale
     
  8. bjm_

    bjm_ Registered Member

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  9. imdb

    imdb Registered Member

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    thanks, b :thumb:
     
  10. bellgamin

    bellgamin Very Frequent Poster

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  11. Triple Helix

    Triple Helix Specialist

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    Nice eh? Not. I don't like the new Community Software built on https://www.insided.com/
     
  12. imdb

    imdb Registered Member

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    sir @bellgamin was right. the scan takes much longer than it used to. i'd never seen it take longer than a minute before.
     
  13. Muddy3

    Muddy3 Registered Member

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    What OS are you on? So far all the instances I have heard of with this problem where the person has stated which OS they are using (including mine) have apparently been on OS's earlier than Windows 10 (except one: @Baldrick ).
     
  14. imdb

    imdb Registered Member

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  15. Muddy3

    Muddy3 Registered Member

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    OK. And thanks.

    Given the somewhat small sample size I'm referring to, Windows 10 is beginning to look rather less like an exception to the rule. In other words, it sounds like I may be barking up the wrong tree :(

    Anyway Baldrick has sent logs to Webroot on this, so hopefully they'll get to the bottom of it one way or the other. If they don't, I'll open a Support ticket too and at the same time send logs.
     
  16. Cache

    Cache Registered Member

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    Just to chip in here re the scanning time. My machine also jumped from scans of around 3 minutes to 13/15 minutes. v9.0.23.32 was the last quick version.

    I am using Win7 Pro. It's not a big issue for me as I only scan once a week but Webroot have gone backwards and can hardly claim that their scans are now quick.
     
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