Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. Triple Helix

    Triple Helix Specialist

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    As it says here in this link: http://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1098

     
  2. bellgamin

    bellgamin Very Frequent Poster

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    Got it... thanks! Even so, this is the 2nd day since TH informed about the update, & WSA on my computer is still on the old version.

    Also, WSA's proponents really should fix their system tray icon's menu. It has a no-action "Update" choice that doesn't do anything except give a message that WSA is automatically updated so that it is always up to date. This is misleading.
     
  3. bjm_

    bjm_ Registered Member

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    you may pull current release version thru http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
    3768.png
    btw....the gradual rollout method for releases, is a good thing.
     
    Last edited: Sep 12, 2018
  4. bellgamin

    bellgamin Very Frequent Poster

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    @ bjm-- Thank you for the link. However, if WSA doesn't trust their change enough for general release, then why did they do beta tests if they did not intend to have confidence in the results?

    How gradual is "gradual"? It's going into the 3rd day & still... nada.
     
  5. bjm_

    bjm_ Registered Member

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    We're all testers.
    I'd say roll out to all users depends on telemetry. Definitions are up to date in the cloud.
    Do you have a known issue waiting for a fix?
    Staged roll out, as you know, is an industry standard.
    Chrome, for example:
    << The stable channel has been updated to 69.0.3497.92 for Windows, Mac, and Linux, which will roll out over the coming days/weeks. >>
     
    Last edited: Sep 13, 2018
  6. Muddy3

    Muddy3 Registered Member

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    Webroot has released its annual revenue growth figures for the fiscal year 1 July 2017 to 30 June 2018: here — interestingly, particularly strong results for their business products.
     
    Last edited: Sep 13, 2018
  7. m0unds

    m0unds Registered Member

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    they're big with MSPs because they undercut the pricing of other companies' offerings on a regular basis.

    it's how nearly every company with millions of users handles automatic updates. beta testing rarely covers every possible test case a user might run into, so you deploy in phases til you have a significant installed base and if everything looks good, you deploy it across all users.
     
  8. Muddy3

    Muddy3 Registered Member

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    Thanks for that info! That probably at least partly explains their impressive growth figures. Thank you also for your recent clarification regarding the Windows Malicious Software Removal Tool.

    Precisely. A lot of fuss about nothing imho.
     
  9. mood

    mood Updates Team

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    Kernel exploit discovered in macOS Webroot SecureAnywhere antivirus software
    The severe memory corruption flaw permitted attackers to execute malware at the kernel level.
    September 13, 2018

    https://www.zdnet.com/article/code-...os-webroot-secureanywhere-antivirus-software/
     
  10. Triple Helix

    Triple Helix Specialist

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    The reason for gradual rollout is not to over tax the severs IMO and not because they are not sure about the release as it does got through quite a bit of QA even before given to Beta Testers and was not that way in the beginning 2011-2012 with no QA before given to Beta Testers, if everyone got the update at the same time that would be quite a load but it has always been that way and nothing new but if it was a "critical update" they would push it faster to everyone sooner but in this case it's not.
     
  11. Triple Helix

    Triple Helix Specialist

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  12. Triple Helix

    Triple Helix Specialist

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  13. bellgamin

    bellgamin Very Frequent Poster

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    The "issue" is that WSA has repeatedly tested much weaker than other tested AVs with respect to scripts & exploits -- see THIS thread, especially HERE. With this change WSA is partially remedying a situation that shouldn't have existed in the first place. In which case, the sooner this fix gets promulgated, the better.
    I teach seminars to seniors monthly. Many of them have older, less speedy computers. For those folks, I have been recommending WSA. I am dismayed to learn that this forum regards WSA subscribers as involuntary "testers"! I am now in process of advising those folks using WSA to switch to Panda Dome -- equally light but much more efficient in updating.
     
    Last edited: Sep 13, 2018
  14. bjm_

    bjm_ Registered Member

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    I hear ya'.
    Regards w Respect
     
  15. bellgamin

    bellgamin Very Frequent Poster

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    Don't get me wrong. I still regard WSA as the King of non-sig-based protection. IMO, however, WSA needs to move faster in getting its engine more capable of dealing with post-PREVX malware developments such as scripts & exploits.
     
  16. Muddy3

    Muddy3 Registered Member

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    ? ? ? ? ?

    One poster. Who is entitled to his personal opinion in the same way as you are to yours.
     
  17. Triple Helix

    Triple Helix Specialist

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    But WSA will deal with Exploits as it has always done if the Exploit tries to download a payload then WSA will jump on it with it's realtime shield.

    https://community.webroot.com/t5/Ideas-Exchange/exploit-protection/idi-p/286089

    But now they are working on an Anti-Exploit for WSA and again no timetable.
     
  18. bellgamin

    bellgamin Very Frequent Poster

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    Excellent news! "No timetable" = taking the time needed to get it right. Yessirree. But -- once it's right -- please get it out ASAP -- it's been a long wait.
     
  19. bellgamin

    bellgamin Very Frequent Poster

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    Per TH, version 9.0.23.32 was released September 11th, 2018. I'm still on 9.0.21.18, 4 days later. Am I the only 1 or is this generally the case?
     
    Last edited: Sep 16, 2018
  20. Dragon1952

    Dragon1952 Registered Member

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    I still have 21.18 here.
     
  21. Alexhousek

    Alexhousek Registered Member

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    I have 23.32 here; I'm surprised. Maybe it's because I just rebooted the PC this morning? I certainly didn't do anything else that I know of that upgraded my Webroot.
     
  22. Triple Helix

    Triple Helix Specialist

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    Just use this link and install over top and you will have the latest version: http://anywhere.webrootcloudav.com/zerol/wsainstall.exe I do understand what you are saying but it is what it is.
     
  23. bellgamin

    bellgamin Very Frequent Poster

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    Ah... the calm voice of reason. It was the perfect thing to say, TH. Perfect!

    TH - thanks for the link. I installed it & am now on version 9.0.23.32.
     
  24. Triple Helix

    Triple Helix Specialist

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    At least it's a quick install over top unlike some others! ;)
     
  25. bellgamin

    bellgamin Very Frequent Poster

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    Yessss! Thank you for linking to THAT -- it installed super fast & smooth as butter.
     
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