Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. Triple Helix

    Triple Helix Specialist

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    Great!
     
  2. Tarnak

    Tarnak Registered Member

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    You're welcome. :)
     
  3. Gein

    Gein Registered Member

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    New EULA has a binding arbitration clause in it. I can't say I'm a fan of this kind of stuff.

    PLEASE UNDERSTAND THAT THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IF YOU ARE A RESIDENT OF THE UNITED STATES, THESE PROVISIONS WILL AFFECT HOW YOU ARE ABLE TO RESOLVE A DISPUTE WITH WEBROOT. THEREFORE, YOU SHOULD READ THEM VERY CAREFULLY. FOR EXAMPLE, UNLESS YOU OPT OUT OR HAVE A CERTAIN TYPE OF DISPUTE WITH WEBROOT AS FURTHER DESCRIBED IN SECTION 24 BELOW, YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND WEBROOT MUST BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION.]

    You can opt-out apparently, by entering your key, but what does that do exactly? I just renewed three days ago, does that make my key invalid? Is this the kind of thing where in order to use the product I have to agree to sign my life away?
     
  4. Dragon1952

    Dragon1952 Registered Member

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    Someone could have WSA white list these unknown files
    Some legitimate files are not included in this log

     
    Last edited by a moderator: Jul 9, 2018
  5. Triple Helix

    Triple Helix Specialist

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  6. Triple Helix

    Triple Helix Specialist

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    You would have to contact support and talk to the sales department: Webroot Customer Service

    https://www.webroot.com/us/en/about/contact-us#heading-offices
     
  7. Triple Helix

    Triple Helix Specialist

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    When posting these scan log files it's best if you use the Code Tags.



    2018-07-09_12-27-52.png
     
    Last edited by a moderator: Jul 9, 2018
  8. Triple Helix

    Triple Helix Specialist

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    PC Beta Testers there is a new Beta out v9.0.21.18

     
    Last edited: Jul 10, 2018
  9. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    They were going to work on a Anti-Exploit years ago, and decided to abandon the ideal. I'm glad they have decided it's worth the effort now!
     
  10. Triple Helix

    Triple Helix Specialist

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    True as they were more concerned with any payload that tried to download from an exploit so it is a nice surprise to be proactive.
     
  11. Tarnak

    Tarnak Registered Member

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    Yesterday, I needed to uninstall an older version of Panda Global Protection[2016] because it was required before installing the newer version. I then installed the 2018 version of Panda Global, but I then got this popup warning. However, I couldn't override it, as I knew it was wrong. I wish they gave me the option to ignore the detection, but they don't.

    PandaGlobal Security_Upgrade to version 2018_install_07.JPG
     
  12. thanhtai2009

    thanhtai2009 Registered Member

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    You may run another scan from main UI to get other options for excluding that item.
     
  13. mekelek

    mekelek Registered Member

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    Panda forcefully installs its web extensions without asking to every browser it supports, hence AVs started flagging it as PUP. the detection is real, not an FP, just not as harmful as you may think.
     
  14. Triple Helix

    Triple Helix Specialist

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    Your right there is unwanted adware in the installer. And yes you can override if you want by adding the installer to the Allow list before trying to install once again. https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ManagingQuarantine/BlockingOrAllowingFiles.htm?TocPath=Managing%20Quarantine|_____2 or shut down WSA and install Panda then restart WSA.
     
    Last edited: Jul 12, 2018
  15. bjm_

    bjm_ Registered Member

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  16. Tarnak

    Tarnak Registered Member

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  17. mekelek

    mekelek Registered Member

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    it was about time Webroot moved their ***** and started putting in new stuff.
    looking forward to it.
     
  18. Muddy3

    Muddy3 Registered Member

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    I don't want new stuff just for the sake of it. Prevx, and then Webroot after it acquired Prevx's technology, has kept my ***** safe since 2006. The contrast between what I experienced pre-2006 with reputable AV names, and my experience since then, is like night and day. No exaggeration.

    The day Webroot starts "putting in new stuff" for the sake of it is the day I'll start worrying.
     
  19. mekelek

    mekelek Registered Member

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    if webroot kept you safe all this time, you really didn't need it. let's just put it that way
     
  20. Muddy3

    Muddy3 Registered Member

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    Well, evidently not so when I changed to Prevx. And judging from the times I've seen Webroot save my bacon, it would be, to say the very least, inadvisable for me to uninstall my AV. Daft comment—imho of course!
     
  21. Baldrick

    Baldrick Registered Member

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    Very much agree with you Muddy3. Have had very much the same experience and also very much value the Webroot Development Team approach of 'eschew the bloatware or unimportant features/focus on making what is there as effective as possible'.

    IMHO that is the right way to go...features for features sake is downright stupid.

    Baldrick
     
  22. Azure Phoenix

    Azure Phoenix Registered Member

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    No idea how script protection and anti-exploit could be considered bloatware.
     
  23. Baldrick

    Baldrick Registered Member

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    You mis-construe...I was referring to & agreeing with Muddy3's post, and the fact that Webroot does not seem to release new features very often. My point is that they do not do that because they focus on making sure that the core is as strong as it can be...and leave the bells & whistles to other to do/waste their time on. ;)

    They also accept that many want multiple layer protection and that it is better to be the master of some rather than the jack of all trades.

    Just saying.

    Baldrick
     
  24. bellgamin

    bellgamin Very Frequent Poster

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    I downloaded their 14-day trial. They sent me an email with a key code, but it doesn't work (yes, I did cut&paste). Is this a frequent occurence or was I just unlucky?
     
  25. roger_m

    roger_m Registered Member

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    I'm sure that has happened to me too. But, it's a been some time and I can't remember if and how I was able to fix it.
     
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