Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    When you say something like that you need proof. Which is noway true in any form.
     
  2. _CyberGhosT_

    _CyberGhosT_ Registered Member

    Joined:
    Mar 2, 2015
    Posts:
    457
    Location:
    MalwareTips "Your Security Advisor"
    omg, I wasn't the source, I was commenting on what I had read. It was not a big thing lets not make it that brother. ;)
     
  3. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    Where did you read that? Link please! That's what I mean about proof.
     
  4. zord

    zord Registered Member

    Joined:
    Oct 2, 2009
    Posts:
    47
    Does version on vt and desktop have these same signatures ?

    sample file SHA-256 d452aa1f75005d4a1ad26e104cfc6eff5c8ee4ead5d6a0134c8374d94efb5d8c
    VT: Webroot W32.Adware.Gen
    Webroot on my pc: undetected
     
  5. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    That is very odd so I looked for the MD5 on the SHA-256 on VT and it's detected on VT and here from Webroot not. And yes it's the same Cloud Database and in reality VT doesn't use the full scanner as with most AV's on VT they just use some sort of SDK from each vendor.

    You can upload files or check MD5 hashes here: http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx

    File identification
    MD5 07843a6ec65881be65ae8776975997bf
    SHA1 8864ca1bf76766491c86c16bdb917ec68373018a
    SHA256 d452aa1f75005d4a1ad26e104cfc6eff5c8ee4ead5d6a0134c8374d94efb5d8c

    2017-12-07_18-29-28.png
     
  6. bjm_

    bjm_ Registered Member

    Joined:
    May 22, 2009
    Posts:
    3,211
    Location:
    .
    https://www.virustotal.com/en/faq/
    Edit: did you download File: SNS-HDR_Lite.exe or File: SNS-HDR_Pro.exe from https://www.sns-hdr.com
    FWIW ~ both executable are VT 0/67 & Unclassified by WebrootSA ~ YMMV
     
    Last edited: Dec 7, 2017
  7. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    Now detected as Adware!

    2017-12-08_11-33-14.png
     
  8. zord

    zord Registered Member

    Joined:
    Oct 2, 2009
    Posts:
    47
    another file version not detected ;)

    SHA-256 2660917942b77130a67b6673ec3e3c43a895af8a2c43314eae15f0c0fd9451c0

    6t7yu9i0o.JPG
     
  9. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    It would be best if you contact Webroot support directly! Webroot Customer Service
     
  10. Turing Doenitz

    Turing Doenitz Registered Member

    Joined:
    Oct 23, 2013
    Posts:
    31
    Location:
    Australia
    Can I pose a potentially heretical (by Watson and Crick +1 standards for sure) question please: Webroot Vs Windows Defender
    I have been using Webroot for about 3 years or so (I bought several licences when they we on special at the time on Newegg). I have been very happy with it as it "just works" with minimal fuss and is light on system resources. I have played around with other AV's over the years but have gone back to Webroot after their respective trials have expired.
    Anyway, for the last 2 months I have been using Windows Defender with Windows 10 Pro Creators Update 1709 with several additional mitigation tweaks using group policy editor (thanks Martin_c), and have had no issues.
    My main question would be with Defender getting better and better with cloud heuristics and detection (given it's larger user base) and very rapid signature updates would the average user be better of with Defender or Webroot in the future?
     
  11. roger_m

    roger_m Registered Member

    Joined:
    Jan 25, 2009
    Posts:
    7,146
    @Turing Doenitz Depending on how fast your computer is, you may find that WD causes very noticeable slowdowns at times, whereas WSA doesn't. However, because the system impact of security software varies so much from one computer to the next, the only real way to tell if WSA will be lighter than WD is to try both individually on the same PC.

    Well I just reread your post, and see that WD is working find for you, but still, WSA may be lighter.
     
  12. misterman2100

    misterman2100 Registered Member

    Joined:
    Dec 18, 2017
    Posts:
    2
    Location:
    Chicago
    Greetings all!
    What in the name of God's green earth is going on with the little green "w"? I have not seen any comments anywhere about the latest results.

    https://www.mrg-effitas.com/wp-content/uploads/2017/12/MRG_Effitas_360_Assessment_2017_Q3-1.pdf​
     
    Last edited by a moderator: Dec 18, 2017
  13. Dermot7

    Dermot7 Registered Member

    Joined:
    Dec 20, 2009
    Posts:
    3,322
    Location:
    Surrey, England.
    Hello @misterman2100 and Welcome to Wilders! :) WSA achieved a Level 2 certification in this test, which was released approx. a week ago, and the test has not received attention here or at Webroot Community as yet. Please elaborate about any particular concerns you may have.
     
  14. misterman2100

    misterman2100 Registered Member

    Joined:
    Dec 18, 2017
    Posts:
    2
    Location:
    Chicago
    Hello @Dermot7 and thank you for the welcome! My primary concern lies in the fact that it takes upwards of 24 hours for Webroot to mitigate issues concerning financial malware and In-the-Wild tests, with an effective detection rate hovering around 81%. Within a 24-hour timeframe does not appear awful, but looking at other products and the rate at which certain infections spread, that's a long time!

    The last round, Webroot stated that there was an issue involving the installation of WSA, which is why it was removed form the Q2 2017 report from the same lab. Given that fact as well as the most recent test, as well as a recent comparison from AV-Comparatives about Vipre and Webroot, one could only conclude that Webroot is not as up to snuff as it makes it purports to be. I understand the fact that marketing needs to keep a stiff upper lip and sing praises about it's innovative techniques, avant-garde technologies, etc., but when it comes down to it, does it offer the best protection for the money? Or the best protection compared to free products?

    Bottom line, IMHO, Webroot needs to walk-the-walk when they talk-the-talk.
     
  15. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    That's where WSA's Identity Shield comes in as it will protect your online banking and shopping even if you are infected and it has always been that way. https://docs.webroot.com/us/en/home/wsa_identityshield_userguide/wsa_identityshield_userguide.htm for other questions about WSA and it's detection's feel free to ask at the Webroot Community: Webroot Community - Home Users
     
  16. Dragon1952

    Dragon1952 Registered Member

    Joined:
    Sep 16, 2012
    Posts:
    1,733
    Location:
    Hollow Earth - Telos
    I have v9.0.18.44 now.
     
  17. gery

    gery Registered Member

    Joined:
    Mar 8, 2008
    Posts:
    2,071
    the price is high though
     
  18. Antarctica

    Antarctica Registered Member

    Joined:
    Feb 25, 2003
    Posts:
    1,795
    Location:
    Canada
  19. ttomm1946

    ttomm1946 Registered Member

    Joined:
    Jul 23, 2014
    Posts:
    187
    I could be scared of webroot for nothing but please explain this

    https://www.youtube.com/watch?v=qKZU5YE26Y8
     
  20. roger_m

    roger_m Registered Member

    Joined:
    Jan 25, 2009
    Posts:
    7,146
    That test is way too old to be considered relevant today. The detection rates of security software can vary a lot of time and it's over four and half years since that test was done.
     
  21. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
  22. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    That's almost 5 years old...! Things have changed greatly since 2013 and I didn't watch the video as I don't care for YouTube testers.
     
    Last edited: Jan 1, 2018
  23. Antarctica

    Antarctica Registered Member

    Joined:
    Feb 25, 2003
    Posts:
    1,795
    Location:
    Canada
  24. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,732
    Location:
    Ontario, Canada
    Yes from most places just choose your country at checkout.

    2018-01-02_11-24-53.png
     
  25. Dragon1952

    Dragon1952 Registered Member

    Joined:
    Sep 16, 2012
    Posts:
    1,733
    Location:
    Hollow Earth - Telos
Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.