Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. Tarnak

    Tarnak Registered Member

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    Yes, out of date! ...I think it should be showing 2017. ;)
     
  2. Tarnak

    Tarnak Registered Member

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    I just booted, and it updated. :)
     
  3. Triple Helix

    Triple Helix Webroot Product Advisor

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    Yes I can confirm! ;)
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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  5. Zorak

    Zorak Registered Member

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    How gradual is the rollout supposed to be? I still haven't received version 9.0.18.34 which was released on 25 September 2017.
     
  6. Triple Helix

    Triple Helix Webroot Product Advisor

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    9.0.18.34 had a communication bug so you should get v9.0.18.38 so if you don't have it now just download and install over top and do a reboot to set the new WSA driver.

    Standard PC Download Link:

    http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
     
  7. NiteRanger

    NiteRanger Registered Member

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    HI

    I would like to use WSA AV with ESET NOD32 AV.....to compliment one another.

    Any known conflicts?

    Thanks
     
  8. Baldrick

    Baldrick Registered Member

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    None that I have heard of. WRSA generally plays very with most other security applications.
     
  9. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    The last time I checked (about 2 years ago) WSA's Identity Shield module (not sure what it's called now) prevented Eset from injecting into Firefox, and without Eset injecting into the browser it would take away some of Eset's exploit & banking protection. I believe this would be the case with other browsers as well.

    I believe they fixed the issue, but informed me that the problem could arise again with future updates to Eset or Webroot. I was informed I may have to choose between Eset's Web Protection, or WSA's Identity Shield if the problem arose again. I very much wanted to use them together also. You can test this for yourself using an application like Process Explorer, or Process Hacker.
     
  10. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Another thing it caused on my machine that I forgot to mention in my prior post is that it caused the browser process to not shutdown when closing the browser. It would appear that the browser shut down, but if I looked in task manager it would still be running. This would cause the browser to eventually experience freezes if the extra browser processes were not terminated. This does not mean that you will experience the same problem, and this was about 2 years ago so it may no longer be a problem. I think it is something you should monitor though to make sure that it is not still a problem.

    Edited 10/07/17 @ 5:37
     
  11. NiteRanger

    NiteRanger Registered Member

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    Hi

    I just tested WSA AV with ESET NOD32 AV and can confirm that the browsers FF/Chrome did shut down. There's nothing running in Task Manager when the browsers are closed
     
    Last edited: Oct 7, 2017
  12. NiteRanger

    NiteRanger Registered Member

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    Hi

    How to do the test? What am I supposed to see with Process Explorer?

    Thanks
     
  13. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    It didn't happen right away. I think it started to occur around the third day.
     
  14. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    I will see if I have time later to make you a video so you can see what to look for, and know how to use Processor Explorer. I'm busy with school work at the moment.
     
  15. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Another thing you may want to keep in mind is that Eset now uses Windows built in Firewall (Windows Filtering Platform), and they did not until version 9 or 10 (not sure which one). Webroot also uses Windows built in Firewall, and the Firewall functionality comes with Webroot Antivirus, Internet Security Plus, and Internet Security Complete. You may want to check with Webroot to see if they may conflict. I'm interested in knowing this myself. When I tested them together Eset still used their own filtering driver instead of Windows Filtering Platform like they do now.
     
  16. NiteRanger

    NiteRanger Registered Member

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    Yes, I'm aware that WSA AV's firewall needs the default Windows firewall to be turned on to provide outbound notification.

    But, I'm not using Windows FW nor WSA AV FW and I have both disabled. I'll be using ZoneAlarm Free FW
     
  17. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Do you need to save money by using Zone Alarm free? Have you used Eset Firewall? It seems to be pretty good. It offers IDS, botnet, and network exploit protection. It was able to block the CIA exploit that used SMB to spread WanaCry. Very few security products were able to block the exploit.
     
  18. Dermot7

    Dermot7 Registered Member

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    I ran WSA and Nod32 together, without apparent problem, before deciding that WSA alone is very adequate. Here is the recommendation for running 2nd AV alongside WSA.
    https://www5.nohold.net/Webroot/ukp.aspx?pid=10&ruleid=1984
     
  19. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Did you happen to use Process Explorer, or another Process manager to check to see if NOD 32 was able to inject into browsers while you used WSA? When I ran them together there were no visible problems other than occasional browser freezing which did not happen often. If I had not used Process Explorer to check to see if Eset, and WSA was injecting into the browser properly then I would have never known about the problem. I'm going to run them together again soon, and see if I experience any conflicts.
     
  20. NiteRanger

    NiteRanger Registered Member

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    I'm using ESET IS in another set up
     
  21. Muddy3

    Muddy3 Registered Member

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    Ditto for me. However, I never did @Cutting_Edgetech 's test so I'm unable to comment on that question.
     
  22. Dragon1952

    Dragon1952 Registered Member

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    That was good to know. I just excluded WRSA.exe from third party real-time scans/modules, like ZAM that i run with WSA.
     
  23. NiteRanger

    NiteRanger Registered Member

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    I know NOD32 and WSA AV do duplicate in some areas.

    Any advise which to disable?

    Thanks
     
  24. Triple Helix

    Triple Helix Webroot Product Advisor

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    Firewalls' are not a big deal as they use to be as I run Windows Firewall for inbound and outbound protection along with WSA's outbound Firewall along with Glasswire's outbound Firewall and all behind a NAT Router. I can't advise about NOD32 or ESET IS with WSA but try what @Dermot7 posted and if you come across any issues contact Webroot Support: Webroot Customer Service
     
  25. paulderdash

    paulderdash Registered Member

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    I think there has been an uptick in interest since the CCleaner supply chain attack, with it's malicious outbound connections to CnC servers.
     
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