Webroot SecureAnywhere Discussion & Update Thread

TH is the best...but he knows nothing about hockey or baseball...LOL.

 

Have to agree that Daniel has been fantastic and always wiiling to help out.

Anyway, is anyone else having slow downs since the latest update, everything is really sluggish now even typing this.

 

No problem here, PC or Mac.

 

What kind of Keyboard are you using? I have heard some are having slowdowns such as this with Microsoft keyboards and Webroot is working on it and it has something to do with the ID Shield and the MS Keyboard Driver so if you would like to test disable the ID Shield and report back with your findings!

Thanks,

Daniel

 

The Gold VIP is helping us.

 

Thanks a lot for this information.

 

If you say so my oversized Rooster!

Daniel

 

yup still even getting bsod's from some microsoft keyboards. the issue was never resolved from a while back.

 

They are working on it but for the meantime users that are having issues can use this temporary fix: https://www5.nohold.net/Webroot/ukp.aspx?pid=12&login=1&app=vw&solutionid=2544&donelr=1
@zfactor let me know if the fix works for you?

Thanks,

Daniel

 

For some reason today everything is now ok?
Frustration took over and I gave up yesterday, slow reboots and everything lagging.
Thanks anyway Daniel oh and i am using an old Dell N5010 laptop.

 

LOL and PC's are supposed to be easy. What's causing this issue what's causing that issue.

Daniel

 

tried that many times when they first sent me that fix doesnt work at all.

 

But they are actively trying to fix the cause and was just talking to some that are working on the issue. It has to do with the ID Shield and when they fix it they have to make sure they don't brake it's great protection. I have slow issues at times on my Alienware laptop and they said it's the same issue with the ID Shield so it is wide spread and they are on it.

Sorry wish I had better news.

Daniel

 

What's the diff between the regular av and the gamer branding?

 

http://blog.zemana.com/2016/08/zemana-got-perfect-score-on-mrg-effitas.html

 

Congrats Webroot on a Perfect Score.

 

It's the same but with the Optimizer feature nothing more.

Thanks,

Daniel

 

Thanks and I don't expect nothing less from WSA's Identity Shield as it was Joe's new toy with Prevx 3 (SafeOnline) near the time Webroot Acquired Prevx in Nov 2010 and WoW almost 6 years have gone by since Webroot has gone big with WSA!

Thanks,

Daniel

 

Congrats Webroot glad I use it.

 

The last few days I've been reading some of the old posts in the "Archived Prevx Support Forum" here on Wilders. Brought back old memories of Joe. I really miss Him. It seemed like Joe never slept, always helping people with problems any time of the day or night.

 

Amazing bloke he was (is ). What's more, it is to a large extent him we have to thank for WSA.

 

Aug 18, 2016 =
https://www.wilderssecurity.com/threads/mrg-effitas-online-banking-certification-q2-2016.387951/

 

He still has a contract with Webroot if they need something done as Joe knows the code so well and he is a Genius. I chat with him a few times a year and it's still his baby. Awesome guy he is!

 

Is anyone else getting some weirdness with steam games and the control active processes feature? What I usually do when there's a new game that just came out is go in and hit allow straight away, but with Deus Ex: Mankind Divided, Webroot isn't seeing the executable process at all. Furthermore, it's showing other processes as active which haven't been running for some time.

 

If you feel there is an issue Submit a Support Ticket and ask them and they will look into it for you to see if there are any issues and correct it.