Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. Rompin Raider

    Rompin Raider Registered Member

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    TH is the best...but he knows nothing about hockey or baseball...LOL. :)
     
  2. Tony

    Tony Registered Member

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    Have to agree that Daniel has been fantastic and always wiiling to help out.

    Anyway, is anyone else having slow downs since the latest update, everything is really sluggish now even typing this.
     
  3. ProTruckDriver

    ProTruckDriver Registered Member

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    :argh: :argh:
    No problem here, PC or Mac.
     
    Last edited: Aug 18, 2016
  4. Triple Helix

    Triple Helix Specialist

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    What kind of Keyboard are you using? I have heard some are having slowdowns such as this with Microsoft keyboards and Webroot is working on it and it has something to do with the ID Shield and the MS Keyboard Driver so if you would like to test disable the ID Shield and report back with your findings!

    Thanks,

    Daniel ;)
     
  5. Dragon1952

    Dragon1952 Registered Member

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    The Gold VIP is helping us.
     
  6. Dragon1952

    Dragon1952 Registered Member

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    Thanks a lot for this information.
     
  7. Triple Helix

    Triple Helix Specialist

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    If you say so my oversized Rooster!

    Daniel :)
     
  8. zfactor

    zfactor Registered Member

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    yup still even getting bsod's from some microsoft keyboards. the issue was never resolved from a while back.
     
  9. Triple Helix

    Triple Helix Specialist

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  10. Tony

    Tony Registered Member

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    For some reason today everything is now oko_O?
    Frustration took over and I gave up yesterday, slow reboots and everything lagging.
    Thanks anyway Daniel oh and i am using an old Dell N5010 laptop.
     
  11. Triple Helix

    Triple Helix Specialist

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    LOL and PC's are supposed to be easy. What's causing this issue what's causing that issue.

    Daniel :argh:
     
  12. zfactor

    zfactor Registered Member

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  13. Triple Helix

    Triple Helix Specialist

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    But they are actively trying to fix the cause and was just talking to some that are working on the issue. It has to do with the ID Shield and when they fix it they have to make sure they don't brake it's great protection. I have slow issues at times on my Alienware laptop and they said it's the same issue with the ID Shield so it is wide spread and they are on it.

    Sorry wish I had better news.

    Daniel
     
    Last edited: Aug 19, 2016
  14. Gein

    Gein Registered Member

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    What's the diff between the regular av and the gamer branding?
     
  15. Dragon1952

    Dragon1952 Registered Member

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  16. ProTruckDriver

    ProTruckDriver Registered Member

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    Last edited: Aug 27, 2016
  17. Triple Helix

    Triple Helix Specialist

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    It's the same but with the Optimizer feature nothing more.

    Thanks,

    Daniel :)
     
  18. Triple Helix

    Triple Helix Specialist

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    Thanks and I don't expect nothing less from WSA's Identity Shield as it was Joe's new toy with Prevx 3 (SafeOnline) near the time Webroot Acquired Prevx in Nov 2010 and WoW almost 6 years have gone by since Webroot has gone big with WSA!

    Thanks,

    Daniel :)
     
  19. SIR****TMG

    SIR****TMG Registered Member

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    Congrats Webroot glad I use it.
     
  20. ProTruckDriver

    ProTruckDriver Registered Member

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    The last few days I've been reading some of the old posts in the "Archived Prevx Support Forum" here on Wilders. Brought back old memories of Joe. I really miss Him. It seemed like Joe never slept, always helping people with problems any time of the day or night.
     
  21. Muddy3

    Muddy3 Registered Member

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    Amazing bloke he was (is ;)). What's more, it is to a large extent him we have to thank for WSA.
     
    Last edited: Aug 27, 2016
  22. anon

    anon Registered Member

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  23. Triple Helix

    Triple Helix Specialist

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    He still has a contract with Webroot if they need something done as Joe knows the code so well and he is a Genius. I chat with him a few times a year and it's still his baby. ;) Awesome guy he is!
     
  24. Gein

    Gein Registered Member

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    Is anyone else getting some weirdness with steam games and the control active processes feature? What I usually do when there's a new game that just came out is go in and hit allow straight away, but with Deus Ex: Mankind Divided, Webroot isn't seeing the executable process at all. Furthermore, it's showing other processes as active which haven't been running for some time.
     
  25. Triple Helix

    Triple Helix Specialist

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    If you feel there is an issue Submit a Support Ticket and ask them and they will look into it for you to see if there are any issues and correct it.
     
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