Webroot Filtering Extension is incompatible with IE 11

Discussion in 'Prevx Releases' started by sturgess, Oct 25, 2013.

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  1. sturgess

    sturgess Registered Member

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    Webroot Filtering Extension is incompatible with IE 11 Windows 8.1 and has been disabled, any thoughts ?
     
  2. Techfox1976

    Techfox1976 Registered Member

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    Outlook.com is also incompatible with IE11 and they were both made by the same company and should work together. ^.^
     
  3. Triple Helix

    Triple Helix Webroot Product Advisor

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  4. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We're working on fixing compatibility with the new web filtering extension and Windows 8.1. I don't have an exact ETA but it can be updated without updating the overall WSA, so you might not get a notification of it - I'll post here when it's pushed out.
     
  5. sturgess

    sturgess Registered Member

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    Many thanks.
     
  6. 800ster

    800ster Registered Member

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    Just to clarify, is this a problem with Web filtering with any browser or just IE 11 in Windows 8.1?
     
  7. sturgess

    sturgess Registered Member

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    Just IE 11.
     
  8. shorTcircuiT

    shorTcircuiT Registered Member

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    WSA is not alone. Some older versions of Symantec software that had been patched for 8.1 ended up not working once 8.1 and IE 11 was released. I do not know quite what happened, but is it possible that Microsoft had some late or last minute changes that may have broken the compatibility patches some companies already coded? I really wonder this with the apparent issues within Microsoft's own product outlook.com.
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I believe this is indeed what happened - it was working with the prerelease versions but something changed with the final build.
     
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