Hi This deals with utilising the web console to manage the security settings on a local PC. Laptop #1: Set at "Medium" and all settings are filtered through locally no problem. Laptop #2: Set at "Medium" and none of the setting are filtered through. The strange thing is that I'm still able to send remote commands to Laptop #2. So there's clearly a link present. Also, I can see the all the Laptop's details on the web console. I've tried support and now find myself going in circles with them now starting to talking about "Business Offerings" and "User Configuration". I've done the usual uninstall, remove all config files, reboot, reinstall, reboot, etc. and still no settings are sent from the web console. The laptop has Windows 7 Starter - could this be a limitation? On both laptops I'm only running WSA so there's no potential for conflicts. What am I missing?