Webroot Blocks its own webpage?!

see above

 

i get a error when i visit that page "This XML file does not appear to have any style information associated with it. The document tree is shown below." but no pop up from webroot.

 

anywhere.webrootcloudav.com doesn't serve any content and is likely blocked just for testing purposes. You shouldn't have to visit it - the communications which WSA makes take place in the background and not across a web browser.

 

why is this not blocked for me? just curious why two people would have a different result?

 

funny thing is i visited that page through webroot's Indian website

 

Are you sure? -https://anywhere.webrootcloudav.com/zerol/wsainstall.exe

It does serve some content, at least.

-edit-

I think I got that link from Softpedia. I hope it's OK to post it.

 

It's the correct download link to the install file of WSA. But using -https://anywhere.webrootcloudav.com does nothing.

TH

 

Then why was the page blocked and the message "contains malicious content"?
False positives are forgivable, but identifying own webpage as malware distributor is funny to say the very least
These kinda events may lead to users not taking Webroot as seriously as they should.

here is another example of a false positive

portal.bsnl.in its my online telephone bill payment portal
bsnl is a govt of India Telecom giant

 

I never got a block so give a try again and report back.

TH

 

I get no alert from WSA, but in Firefox I get the 'This Connection is Untrusted' page.

 

No alert from WSA for me either.

 

Same here no alert.

TH

 

Yes I see it now Tony as I had "Block reported Attack Sites" unchecked in FF.

TH

 

There may be other problems than WSA on the system?

 

We removed the detection early today so you should be fine to visit it now

 

and what about the detection of portal.bsnl.in?

 

If you can send any missed detections or false positives to our research team, they will be able to investigate them closer.

Thanks!