WD Removable Hard Drive not recognised..

Discussion in 'other software & services' started by Baileyboy, Jan 10, 2007.

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  1. Baileyboy

    Baileyboy Registered Member

    Joined:
    Jan 10, 2007
    Posts:
    1
    Hello there!
    This is my first post on these forums and just wondered if I could borrow some of your expertise?

    I recently bought a 250gb "essential" external hard drive by western digital. Well it is supposed to provide the means to install via plug and play but when I do connect it to my PC or laptop neither of them recognise the device.

    My windows updates are completely up to date, and I can't find anywhere to attain the xp drivers required for this hardware. Has anyone got any ideas?

    Kind Regards,
    -Paul
     
  2. lodore

    lodore Registered Member

    Joined:
    Jun 22, 2006
    Posts:
    9,041
    have you checked the event log?
    start,control panel,adminstive tools,event viewer
    see if any red entries if so read them to see what failed.
    thats a start.
    lodore
     
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