Vista Instability

Discussion in 'ESET NOD32 Antivirus' started by capatt, May 29, 2008.

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  1. capatt

    capatt Registered Member

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    Hello
    Ever since being on version .650 I've had numerous problems with lockups in Vista. It normally occurs at boot and usually there's a popup that says ekrn.exe can't communicate with the kernel.

    Is this a known issue? This is a shiny, new Vista install, with Comodo v3.0 as the only (ever) installed security program.

    Thanks
     
  2. speed79

    speed79 Registered Member

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    I have the same problem...
     
  3. Blackspear

    Blackspear Global Moderator

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    Hi there, please download a fresh copy of ESET NOD32 Antivirus 3.0 from ESET's website and SAVE the installer, then uninstall and reinstall using “TYPICAL” settings.

    Let us know how you go...

    Cheers :D
     
  4. speed79

    speed79 Registered Member

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    i did what blackspear said and 3 days now all ok. thank you....
     
  5. capatt

    capatt Registered Member

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    I did the same and there's been no issues. It would be nice to know the source of the issue, though.
     
  6. tebbens

    tebbens Registered Member

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    I'm having the exact same issue, pease explain what is causing the problem.
    I'd rather not be wasting a full day doing this on all our systems.

    Is there a setting I can manually adjust ??
     
  7. Marcos

    Marcos Eset Staff Account

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    If you're getting an error communicating with kernel, it must be that the ekrn service is not running. In such case, I'd suggest checking the service properties and make sure it was not set to start manually or disabled. A log from ESET SysInspector might also reveal more details.
     
  8. tebbens

    tebbens Registered Member

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    My issue was not NOD32. :)

    After Vista SP1 (on Ultimate), I was getting LONG bootup times,
    and hangs when right-clicking on the desktop. During the long
    boot-up NOD32 wasn't able to communicate with the kernel causing
    the error message.

    Found the problem to be the Display Adapter Driver.
    Uninstalled, then Reinstalled and now works perfect.
     
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