# Virus win/Dialer.Creazione application Help

Discussion in 'NOD32 version 2 Forum' started by Yakka, May 30, 2006.

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1. ### YakkaRegistered Member

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. I have had a virus get though my gaurd called the win/Dialer.Creazione application.. this lovely little thinng is not allowing me to open up my Outlook Express, Windows Explorer and many other applications such as my computer and the cpu etc. My computer is now running very hard to perform any command whatsoever and can take upto 30 secs just to scoll down 1 line. I have dane a full scan and clean and Nod 32 has detected the virus and deleted it but I still seem to have the problems. Any help regarding this would be much appreciated.

2. ### BlackspearGlobal Moderator

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Hi Yakka, welcome to Wilders.

Cheers

3. ### NOD32 userRegistered Member

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Blackspear beat me to it - definately go with what he has suggested first

First thing I would be doing is boot into safe mode and do a full system scan & clean with the on demand scanner and with all options enabled under the setup tab except for list all files, and everything set to clean/quarantine and delete/quarantine in the actions tab.

Please post back and let us know your result after you have tried that.

Cheers

Last edited: May 30, 2006
4. ### YakkaRegistered Member

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Thanks guys but I hav e already done the scan you have been talking about as I have already phoned support at NOD and they tols me to post a thread to see what I could come up with.

5. ### YakkaRegistered Member

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Thanks for the help Guys but I have been to NOD help already and they have helped me do the scan as suggested and it did find and delete the virus but still seem to have all the problems associated with it. I can't connect to the net to download Hijack so can't use that either.

6. ### BlackspearGlobal Moderator

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No we are talking about downloading HijackThis (see post number 2, directly below your 1st post) and running it, and posting the results here, this is separate to a scan by NOD32.

Can you download HijackThis on another computer and copy it to the affected PC.

Cheers

7. ### YakkaRegistered Member

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Thanks blackspear for your help I will give that a go and let you know how It goes.

8. ### YakkaRegistered Member

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I have had no luck with this as my computer will not allow me to access the cd drive or anything else in my computer except fro my office applications word etc and other menial things. I have only just been able to enter safe mode will see if I can do it from there and get back to you.

9. ### BlackspearGlobal Moderator

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Did you install any software prior to this, or a Windows update?

Cheers

10. ### YakkaRegistered Member

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Nope no install or software download. I cannot access anything on pc but i have been able to access safe mode now. It has asked me if i want to do a system restore from a certain point I tried that but it didn't work either.

11. ### BlackspearGlobal Moderator

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Can you load HijackThis onto a floppy and try that way or USB Thumb Drive.

Cheers

12. ### YakkaRegistered Member

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I have been able to get it onto my computer now and do a scan I have no idea what any of it means though. What shall I do from here.

13. ### BlackspearGlobal Moderator

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See the following screenshot, and then copy the log file that it produces and paste it here.

Cheers

File size:
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14. ### YakkaRegistered Member

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May 30, 2006
Posts:
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Sorry has taken so long has not been a very easy process to get it here. Hope you kow what this means.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\Eset\nod32kui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cmd.exe
C:\hijack\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: Restore M Drive.bat
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\D-Link\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\D-Link\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\D-Link\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{92B293DC-88BE-47C5-A30E-862AFEC1FB33}: NameServer = 139.130.4.4,203.153.244.41
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\D-Link\Bluetooth Software\bin\btwdins.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

15. ### BlackspearGlobal Moderator

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Location:
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I have sent a request through to Eset to see if someone can take a look at your log, I am suspicious of 2 lines:

O4 - Startup: Restore M Drive.bat

O17 - HKLM\System\CCS\Services\Tcpip\..\{92B293DC-88BE-47C5-A30E-862AFEC1FB33}: NameServer = 139.130.4.4,203.153.244.41

Cheers

16. ### YakkaRegistered Member

Joined:
May 30, 2006
Posts:
12
I must thank you for your help and I will sit tight until I hear anything futher from you. Again thanks for everything.

Cheers

17. ### BlackspearGlobal Moderator

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Location:
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Ok, Eset have had a look at your log file and think it is ok, they have suggested that you download RootkitRevealer v1.7 to see if you have a Rootkit that is hiding a Trojan.

Cheers

File size:
16.3 KB
Views:
210
18. ### BlackspearGlobal Moderator

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I do have doubts that the symptoms you are seeing are the result of a virus or trojan, I tend to think what we will end up seeing is that you have a hard drive failing or Windows has simply become corrupt.

Cheers

19. ### ASpaceGuest

Why don't you have a second opinion of your malware status . Use Panda Software's free Active Scan ,for example .

Please , use Internet Explorer .
First , goto IE -> Tools -> Internet Options ->Delete Cookies and Delete files

Then
http://www.activescan.com
Follow the instructions and scan . At the end , the online scanner generates a log file . Please , save it on your Dektop, for example and then post it here . It is basic TXT file so I think you'll have no problems

Then , we'll see what to do

20. ### auriellRegistered Member

Joined:
Feb 9, 2005
Posts:
105
Location:
Warsaw, Poland
For Rootkit detection I would suggest this tool:

hxxp://www.gmer.net/gmer110.zip

as it is much more effective than RootkitRevealer.

Dowload and unzip this tool, run it and go to Rootkit Tab, make sure all options are ticked BESIDE "show everything/all" and click on "Run/Find". When the scan is finished just click the Copy button and then you can paste the results into the post.

Last edited by a moderator: May 30, 2006
21. ### CarverRegistered Member

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Feb 5, 2006
Posts:
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Location:
USA
I use http://www.f-secure.com/blacklight/ . I use the stand alone. Just download it, double click the .exe. It doesn't install, I saved it to my "Application Downloads" folder.

Last edited: May 30, 2006
22. ### NOD32 userRegistered Member

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Posts:
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Location:
Australia
Hi Yakka,
Just use something that is able to accurately test for and report rootkits and let us know so that Blackspear and/or Marcos can advise you further. Personally I think what was originally recomended to you by ESET via Blackspear is the way to go - that's also what I use if I need to check.
Cheers

23. ### YakkaRegistered Member

Joined:
May 30, 2006
Posts:
12
Hey guys,

Thanks for all you help yesterday. I got my I.T guy to come around last night and he told met that I the virus we detected in the beginning had already done it's damage and corrupted heaps of files seemed to target mainly start up and shut down procedures. Anyway we were able to salvage all files and folders and do a system restore and al seems to be working ok at the moment.

Again thanks for your help in all of this and I will keep informed if any further development occur.

Cheers to all.

Yakkas

24. ### BlackspearGlobal Moderator

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