Virus win/Dialer.Creazione application Help

Discussion in 'NOD32 version 2 Forum' started by Yakka, May 30, 2006.

Thread Status:
Not open for further replies.
  1. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    :'( . I have had a virus get though my gaurd called the win/Dialer.Creazione application.. this lovely little thinng is not allowing me to open up my Outlook Express, Windows Explorer and many other applications such as my computer and the cpu etc. My computer is now running very hard to perform any command whatsoever and can take upto 30 secs just to scoll down 1 line. I have dane a full scan and clean and Nod 32 has detected the virus and deleted it but I still seem to have the problems. Any help regarding this would be much appreciated.
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Hi Yakka, welcome to Wilders.

    Can you please dowload and run HIJACKTHIS and post your results here.

    Cheers :D
     
  3. NOD32 user

    NOD32 user Registered Member

    Joined:
    Jan 23, 2005
    Posts:
    1,766
    Location:
    Australia
    Blackspear beat me to it - definately go with what he has suggested first :)

    First thing I would be doing is boot into safe mode and do a full system scan & clean with the on demand scanner and with all options enabled under the setup tab except for list all files, and everything set to clean/quarantine and delete/quarantine in the actions tab.

    Please post back and let us know your result after you have tried that.

    Cheers :)
     
    Last edited: May 30, 2006
  4. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    Thanks guys but I hav e already done the scan you have been talking about as I have already phoned support at NOD and they tols me to post a thread to see what I could come up with.

     
  5. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    Thanks for the help Guys but I have been to NOD help already and they have helped me do the scan as suggested and it did find and delete the virus but still seem to have all the problems associated with it. I can't connect to the net to download Hijack so can't use that either.
     
  6. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    No we are talking about downloading HijackThis (see post number 2, directly below your 1st post) and running it, and posting the results here, this is separate to a scan by NOD32.

    Can you download HijackThis on another computer and copy it to the affected PC.

    Cheers :D
     
  7. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    Thanks blackspear for your help I will give that a go and let you know how It goes. :)
     
  8. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    I have had no luck with this as my computer will not allow me to access the cd drive or anything else in my computer except fro my office applications word etc and other menial things. I have only just been able to enter safe mode will see if I can do it from there and get back to you.
     
  9. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Did you install any software prior to this, or a Windows update?

    Cheers :D
     
  10. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    Nope no install or software download. I cannot access anything on pc but i have been able to access safe mode now. It has asked me if i want to do a system restore from a certain point I tried that but it didn't work either.

    :D
     
  11. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Can you load HijackThis onto a floppy and try that way or USB Thumb Drive.

    Cheers :D
     
  12. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    I have been able to get it onto my computer now and do a scan I have no idea what any of it means though. What shall I do from here.
     
  13. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    See the following screenshot, and then copy the log file that it produces and paste it here.

    Cheers :D
     

    Attached Files:

  14. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    Sorry has taken so long has not been a very easy process to get it here. Hope you kow what this means. :D


    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\D-Link\Bluetooth Software\bin\btwdins.exe
    c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
    c:\APPS\HIDSERVICE\HIDSERVICE.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Eset\nod32krn.exe
    C:\WINDOWS\system32\nvsvc32.exe
    c:\APPS\Powercinema\Kernel\TV\CLSched.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Apps\Powercinema\PCMService.exe
    C:\Program Files\Eset\nod32kui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\D-Link\Bluetooth Software\BTTray.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\PROGRA~1\D-Link\BLUETO~1\BTSTAC~1.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\cmd.exe
    C:\hijack\HijackThis1991.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Restore M Drive.bat
    O4 - Global Startup: BTTray.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\D-Link\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesau.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesau.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\D-Link\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\D-Link\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{92B293DC-88BE-47C5-A30E-862AFEC1FB33}: NameServer = 139.130.4.4,203.153.244.41
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\D-Link\Bluetooth Software\bin\btwdins.exe
    O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
    O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
    O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
    O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
     
  15. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    I have sent a request through to Eset to see if someone can take a look at your log, I am suspicious of 2 lines:

    O4 - Startup: Restore M Drive.bat

    O17 - HKLM\System\CCS\Services\Tcpip\..\{92B293DC-88BE-47C5-A30E-862AFEC1FB33}: NameServer = 139.130.4.4,203.153.244.41

    Please do NOT remove anything until advised.

    Cheers :D
     
  16. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    I must thank you for your help and I will sit tight until I hear anything futher from you. Again thanks for everything.

    Cheers :D
     
  17. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Ok, Eset have had a look at your log file and think it is ok, they have suggested that you download RootkitRevealer v1.7 to see if you have a Rootkit that is hiding a Trojan.

    Cheers :D
     

    Attached Files:

  18. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    I do have doubts that the symptoms you are seeing are the result of a virus or trojan, I tend to think what we will end up seeing is that you have a hard drive failing or Windows has simply become corrupt.

    Cheers :D
     
  19. ASpace

    ASpace Guest

    Why don't you have a second opinion of your malware status . Use Panda Software's free Active Scan ,for example .


    Please , use Internet Explorer .
    First , goto IE -> Tools -> Internet Options ->Delete Cookies and Delete files

    Then
    http://www.activescan.com
    Follow the instructions and scan . At the end , the online scanner generates a log file . Please , save it on your Dektop, for example and then post it here . It is basic TXT file so I think you'll have no problems :)

    Then , we'll see what to do :)
     
  20. auriell

    auriell Registered Member

    Joined:
    Feb 9, 2005
    Posts:
    105
    Location:
    Warsaw, Poland
    For Rootkit detection I would suggest this tool:

    hxxp://www.gmer.net/gmer110.zip

    as it is much more effective than RootkitRevealer.

    Dowload and unzip this tool, run it and go to Rootkit Tab, make sure all options are ticked BESIDE "show everything/all" and click on "Run/Find". When the scan is finished just click the Copy button and then you can paste the results into the post.
     
    Last edited by a moderator: May 30, 2006
  21. Carver

    Carver Registered Member

    Joined:
    Feb 5, 2006
    Posts:
    1,827
    Location:
    USA
    I use http://www.f-secure.com/blacklight/ . I use the stand alone. Just download it, double click the .exe. It doesn't install, I saved it to my "Application Downloads" folder.
     
    Last edited: May 30, 2006
  22. NOD32 user

    NOD32 user Registered Member

    Joined:
    Jan 23, 2005
    Posts:
    1,766
    Location:
    Australia
    Hi Yakka,
    Just use something that is able to accurately test for and report rootkits and let us know so that Blackspear and/or Marcos can advise you further. Personally I think what was originally recomended to you by ESET via Blackspear is the way to go - that's also what I use if I need to check.
    Cheers :)
     
  23. Yakka

    Yakka Registered Member

    Joined:
    May 30, 2006
    Posts:
    12
    Hey guys,

    Thanks for all you help yesterday. I got my I.T guy to come around last night and he told met that I the virus we detected in the beginning had already done it's damage and corrupted heaps of files seemed to target mainly start up and shut down procedures. Anyway we were able to salvage all files and folders and do a system restore and al seems to be working ok at the moment.

    Again thanks for your help in all of this and I will keep informed if any further development occur.

    Cheers to all.

    Yakkas :D :thumb:
     
  24. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
Thread Status:
Not open for further replies.