virus report freeback?

Discussion in 'NOD32 version 2 Forum' started by carlwang, Oct 2, 2006.

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  1. carlwang

    carlwang Registered Member

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    I sent many virus which nod32 can't clear by email or threatsense.net.
    Regrettably, I never get any freeback by nod32.
    I do not know whether the virus was received by nod32.
    when the nod32 update I find what I reported still can't be cleared.:mad:
     
  2. Londonbeat

    Londonbeat Registered Member

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    Sep 21, 2006
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    This is Eset's policy at the moment, hopefully it may change in the future.

    Regards,
     
  3. pykko

    pykko Registered Member

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    they usually don't reply to e-mails but generally add viruses based on their priority. Can you name some of them? Anyway I think they'll be added soon. ;)
     
  4. iNsuRRecTioN

    iNsuRRecTioN Registered Member

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    Location:
    Germany
    Hey,

    yes, that's right.

    They will need and have to change their policy in the near future, or more users and customers will going to disable the virus report feature in threadsense.net.

    Users and customers give feedback to Eset, but no feedback from Eset, that's very bad and not correct!

    best regards,

    iNsuRRecTiON
     
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