Vipre Premium 4.0 coming soon

We're planning to have this out sometime in April but this can always change depending on how testing of the beta release of this hotfix goes and if there are additional features we decide should be added before releasing the update.

 

You guys should implement a theme type package such as what KAV and KIS has. As well as an option to disable the splash screen.

 

Can't really say I understand why people make the icon into such a big deal. If the product works as advertised, who cares if the icon sucks? The larger png icon looks great..the tray icon is like 16x16 pixels and is hardly visible to begin with...

that being said, i got a temporary key to tide me over til i can upgrade my home site license (hope that capability is added to sunbelt's site sometime soon...) and i agree with the feature request to disable the splash screen, although it doesn't bother me in the slightest, it'd be nice to be able to turn it off.

 

Because some of us would like a nicer looking Icon and it will be done I have suggested something like the Desktop Icon but we will have to wait and see what they come up with!

TH

 

Actually I like the current icon. It contains the V from Vipre. But also reminds the lambda of the Spartans...inverted, so if you have some imagination and historical knowledge...that simple Vipre icon...becomes more attractive.

 

To each our own Opinion I don't like it and never will!

TH

 

From my personal viewpoint, I can't understand the discussion that revolves around the tray icon (well, I have it in the "Only show notifications" state anyway). The current icon is clear and, above all, intuitive when it comes to the program state (e.g. active protection enabled, active protection disabled etc).

I'd be much happier to see that resources are spent on new malware detection or prevention innovations than implementing themes or alternative icon sets. On a similar note, it's great to see the more frequent malware definition updates in action!

 

well i dont even consider the effort needed in creating a half decent icon to be a very high resource using process...and the reason is, if thers many other equally as good or better alternative, why settle for one that didnt take the effort to polish their product AND be effective? ther no point in my going with Vipre in that situation (yes i know they are adding the icon, im just saying thats the train of though im explaining)

 

I believe a new icon was actually finalized and would be ready to be sent out but the main issue is changing a lot of documentation and other internal tasks here that would need to be done before this was approved for a release. Creating the icon is simple but there is a lot more to it than just throwing the icon into the product. Just for starters, there is a lot of changes that would need to be made to the help documentation. We unfortunately just did not have the resources to spare on the icon as this update to 4.0 was the biggest update we've had since the release of VIPRE. We are hoping to get this in the next release as we'll likely have more resources to put into features such as this and others that customers have requested.

 

I have a question about licensing...

We use ESET currently - 65 PCs - and I am seriously considering a change to VIPRE, for 2 reasons - their support is terrible, and ESET constantly allows these damn Rogue Security Apps to get through (just had to clean another one yesterday). I don't expect anything to be perfect, but this is ridiculous.

Also, they had a lot of serious issues with v3 *and* v4 on servers that took a long time to get resolved - and some issues are *still* not resolved.

But, one thing I really, really like about their licensing is that if you have a current license, you can use any version of their product you want. If a new major version is released, your current license allows you to download and use it - or not.

What is Sunbelts licensing policy in this regard?

 

I have another question about Microsofts recommendations for files/directories that should be exempted from realtime AV/security scanners.

Microsoft has very specific recommendations for certain files and folders that should be exempted from real-time scanning by AV and other security software, which vary from Windows version (XP, Vista, 7) and even more for Servers:

http://support.microsoft.com/kb/822158

Does VIPRE hard-code these files/directories as exempt from scanning? Or are we expected to manually exempt these locations ourselves (which is another thing that bugs me about ESET)?

 

In ESET there are settings that you have to change to get the best protection. Ive forgotten what setting its called, but I got a screenshot from their manual.

http://lookpic.com/i/629/pPFWfGU6.jpeg

You have to go into everything with a threatsense engine parameter and put a check in usually 2 places. Usually there is the very bottom item missing on the first tab and the second tab has 1 item unchecked as well. Go in and check those for realtime system protection, advanced system protection, document protection, email protection, and web access protection and you should be good to go.

 

Our licenses do allow you to use any version of our software you wish. This is actually because all of our updates are free. When we come out with a new version of the software, you don't need to buy a new license, your current license will work with any version. The only exception to this would be between VIPRE and VIPRE Premium which also includes a firewall.

This I'm actually not too sure about. I work with the consumer version of our product and it sounds like you'd be looking for the Enterprise version. I'd suggest posting this question over on our Support forums in the Enterprise section here:

http://supportforums.sunbeltsoftware.com/categories.aspx?catid=27&entercat=y

They'll be able to better answer any questions about the Enterprise product.

 

hi....does this mean that a vipre premium license can be used in Sunbelt Personal Firewall ?

 

Kasperking,

No, I mean a license for VIPRE would work for any version of VIPRE aside from VIPRE Premium which is considered a different product because it also includes the firewall. A license for SPF would work for any version of SPF.

Basically, a license for a product would work for any version of that product. A license for one product would not work in other products.

 

hmmm...okay thanks for the info.....for a moment i thought sunbelt had a remarkably flexible license policy

 

I know - we've been using their s/w for 5+ years so I'm *very* familiar with it. In fact, I use the equivalent of Blackspears settings. His settings were for the 2.X series, 3.X and 4.X are much more secure out of the box, but there are still a few tweaks - like setting cleaning to strict - that I apply to the later versions.

 

Perfect answer, Nick - almost had to be, but I wanted to make sure.

Also - yes, I could have picked up the phone and called the Sales Rep I've been working with, but I wanted to test out the support forums here - and happy to say you passed with flying colors.

 

Heh - thanks again for the reply Nick, but instead, I decided to peruse the QuickStart guide I just downloaded instead (getting ready to install the trial), and answered my own question - no.

I'll be opening up a support issue about this, because, personally, I see absolutely *zero* reason why these should not be hard-coded exemptions - or, at a bare minimum, checkbox options - ie, "[ ] Exempt all files/folders recommended by Microsoft for this OS". For the life of me, I don't see why this would be left to the user, because there is just way too much room for error.

With ESET, they didn't even support Environment variables (like %WINDIR% or %SYSTEMROOT%) when defining these, and there were 3 technicians in the ESET section of these forums who couldn't decide whether or not UNC paths were supported when defining these exclusions - turns out they aren't, and using UNC paths was causing a lot of problems for anyone who had used them.

 

Oh - and actually, this would apply to the consumer version as well.

These exclusions recommended by microsoft apply to *all* versions of Windows. Its just that the server versions (2000, 2003 and 2008/R2) have *additional* files/folders that also need to be excluded, in addition to the ones that the workstation versions (XP Pro, Vista and 7) need.

 

Hi Nick!

Just wondering if you have any news on the new Tray Icon for Version 4? I just didn't want you to forget!

TH

 

I think passing VB100 would be a better first step.

 

They are 1 and 1

TH

 

They failed the newest test after all the hype around the v4 release coming up. Not to mention 50% is not good.

Dont get me wrong I loved the suite, but the FW just didnt work for me and forced me to move on to something else.

 

Considering it failed because of a false positive, it's good enough in my book.