Viber calls out ESET for flagging them, ESET responds with a digital uppercut

Discussion in 'other anti-virus software' started by SweX, Dec 19, 2014.

  1. SweX

    SweX Registered Member

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    http://www.neowin.net/news/viber-ca...ng-them-eset-responds-with-a-digital-uppercut

    *Requested to remove the quote
     
    Last edited: Dec 20, 2014
  2. Tarantula

    Tarantula Registered Member

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  3. Mayahana

    Mayahana Banned

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    Companies better start taking these threats seriously, like ESET is.. If Eset didn't impact system performance I'd be using it, it's gotten heavy in recent years.

    I recently switched my home systems to another 'popular' AV, and it literally IGNORED virtually ever PUP/PUA, and caused me some serious grief. I won't use products that don't detect this nonsense.
     
  4. Nightwalker

    Nightwalker Registered Member

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    Hi, have you tried this? Settings > Additional > Threats & Exclusions > Detect other software
     
  5. Mayahana

    Mayahana Banned

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    Yup, that was checked on all of them. Literally every PUP walked right through it, so I am pitching it.
     
  6. webyourbusiness

    webyourbusiness Registered Member

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    BS - pure BS.
     
  7. Mayahana

    Mayahana Banned

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    I can provide links but I cannot really link questionable things here. Remember, this was installed on 10 machines, and let loose, and some of those 10 machines are operated by kids that 'click' almost everything. I need GOOD protection, and usually that comes from a very very proactive PUP/PUA program, or a reputation based program. Kaspersky was neither, and failed miserably on both accounts. I won't be back to it. Now I need to find a use for the 10 seat license I purchased. The only products that left me with clean machines after a time have been Norton, Eset, and Emsisoft. (yes, Trend still wasn't entirely successful in this area) I'm giving a beta version of Forticlient a try that's supposed to have aggressive PUA detection (I'm a Fortinet NSE engineer), we'll see how that goes. If it doesn't go well it's either Eset or Emsisoft left, since Norton doesn't encrypt anything, and I have a big issue with that.
     
  8. Durad

    Durad Registered Member

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    Tell us more on Forticlient beta...??

    They have very good web filter.
     
  9. Mayahana

    Mayahana Banned

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    Start thinking about things like reputation systems using the Forticlient Threat Response System. Start thinking about more cloud integration beyond the existing Fortiguard already in the product. Look for more seamless integration across the board with a variety of different technologies coming together. I will let you know more after this; http://www.fortinet-channel-marketing.com/campaigns/GPCC_Invitation_2015/invitation.html
     
  10. webyourbusiness

    webyourbusiness Registered Member

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    oh I see - you were responding to an ESET post and I mistakenly thought you were referring to ESET having missed the PUPs and PUAs - sorry.
     
  11. Mayahana

    Mayahana Banned

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    Oh God no.. Eset is astoundingly good at PUP/PUA, it's on my short list of what I can actually run because of that.
     
  12. Marcos

    Marcos Eset Staff Account

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    Is it the performance issue related to protocol filtering that some users mentioned at Wilders' while many others haven't had any issues with that? If temporarily disabling protocol filtering doesn't make any difference, we will help you pinpoint it. Please report the issue in our official forum https://forum.eset.com.
     
  13. hawki

    hawki Registered Member

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    Good for ESET.

    The only other entities I know of that have blocked Viber are China, Iran, and the United Arab Emirates. Subsequently, Iran now claims that it now only "cleanses/filters" the Viber website/service and only the "hardliners want it totally blocked.

    So does China, the UAE, and Iran provide better protection against PUPs than security providers other than ESET? Even Saudi Arabia does not block Viber, despite the fact the company was founded by a former member of the Israeli Defense Communiications Group.

    Earlier this year (April, 2014) Vibre was criticized for its service transmiting and storing in unencrypted form and being structured in a way that allowed a user's location to be tracked with the use of other publicly available apps. The former was supposedly fixed in a matter of days.

    I can find no other complaints, suspicions, or criticism, of Viber on the Net, other than that a Viber user can not immediately see that a user's contact has blocked them.

    Methinks, ESET may be unnecessarily blocking it's users from using a valuable free communications service
     
    Last edited: Dec 21, 2014
  14. hawki

    hawki Registered Member

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    "........Viber doesnt install a toolbar onto Internet Explorer. Further the installer source code put up by ESET states a certain “HTTPDownloadInSilent” push request. HTTPDownloadInSilent is GET request used by companies to notify them of a completed error free installation or report them back in case there is a error without popping up error messages on the user interface. Eset seems to be on wrong side regarding sending app statistics silently. All tech companies do that, even browsers do that with cookies which are similar silent statistics."

    http://www.techworm.net/2014/12/viber-vs-eset-esets-nod32-flags-viber-potential-threat-shows.html

    The fact appears to be that if Viber does install an IE Toolbar either IE users keep it as a huge secret or the toolbar is invisible.

    Note: Some independent download sites that have Viber available for download, warn their users that their site is adware supported and that the download may give the user the option to install a program in addition to Viber.

    Query: Has ESET committed an actionable violation by leaking out Viber installer source code?

    NB: Sorry for the tone of my posts about this dispute, but I detest arrogance in any form.
     
    Last edited: Dec 21, 2014
  15. SweX

    SweX Registered Member

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    ESET is not blocking anyone from using it. This is a user optional detection. It is up to each user if they want PUAs to be detected or not.

     
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