Very Strange My Prevx and Firefox

Discussion in 'Prevx Releases' started by Triple Helix, Dec 28, 2009.

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  1. Triple Helix

    Triple Helix Webroot Product Advisor

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    Well they say a picture is worth a thousand words! o_O IE8 and Opera are fine!

    TH
     

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    Last edited: Dec 28, 2009
  2. DavidCo

    DavidCo Registered Member

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    I've had this one with FF whilst visiting my bank:eek:
     
  3. fax

    fax Registered Member

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    LOL, may be because Prevx is using the same certification authority of the FBI and NASA... this is very suspicious :D
     
  4. Tolomir

    Tolomir Registered Member

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    check the certificate of my.prevx.com

    if should be from digicert.com
    (Never heard that before btw.)

    Maybe you are using some kind of webwasher that scans all your traffic and that certificate is unknown to your browser.

    Enter my.prevx.com here: http://www.digicert.com/help/


    Tolomir
     
  5. MaxEntropy

    MaxEntropy Registered Member

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    The following worked for me:

    1. Open https://www.prevx.com/ in IE8.
    2. Click the padlock next to the address, then 'View Certificates'
    3. Click 'Install Certificate...' and follow defaults to save on your HDD
    4. Firefox should now recognise the certificate for https://www.prevx.com/

    I don't know why this is necessary, but it may be because the certifcate changed on 15th December.
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hmmm... strange indeed - I'll get in contact with the web team to see what has changed with the certificate.

    Thanks for the heads up! :)
     
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