This is really strange. Did a quick search of the forums and haven't seen any mention of it. A couple months ago I bought and installed TI 10. The install went fine, but during my first (and subsequent) file/folder backups, the program would appear to lock up on the screen where I choose file extensions to exclude. However, Task Manager showed TI as running instead of the dreaded "not responding", so I waited around, then after 5 minutes it sprang back to life. Same thing happened when I finished setting backup options and started the backup. No indication of progress, no HD activity, and both CPU cores showed 0% utilization. After at least 5 minutes, everything suddenly started working and the backup proceeded normally. This same exact behavior happened every time I created a backup with TI. Then, version 11 was released and I was able to download it since I'd only had version 10 a couple weeks. Hoping it would not show this behavior, I installed TI 11. Now I got a very long pause during the install. After about 10 minutes I killed the installer using Task Manager. A second attempt at installing TI 11 resulted in the same thing. I just left the room for a while, checked it occasionally, and after about 15 minutes the installer sprang back to life and finished the installation. When I went to perform a backup with TI 11, I got the same 5-minute pauses at the same points in the backup process. Getting really annoyed by now, I decided to uninstall TI 11, and now I got a 15-20 minute pause during the uninstall process! Has anyone seen anything like this -- 5 minute freezes while creating a backup, and 15 minute freezes during installation or uninstallation?