very likely stupid CA EZ-antivirus question.

Discussion in 'other anti-virus software' started by Leoooooo, May 13, 2009.

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  1. Leoooooo

    Leoooooo Registered Member

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    Hi, this is very likely quite a stupid question, but here goes...

    My computer has been restarting after a while every time I turn it on. Last night I reported the problem to Microsoft, which said this:
    'This problem was caused by eTrust Antivirus, which was created by Computer Associates International, Inc.'. A 2004 version was indeed present. Thus I removed it from my software. Having done this a screen came up with this message:

    'blabla some elements could not be removed ... blablabla'

    Now being dumb and ignorant I clicked away the message.

    So my question is: What was that message, and was it important?

    Thanks for reading this, and I hope someone can help (even if you are s******ing at me, cursing 'nube' or something similar under your breath)...
     
  2. Macstorm

    Macstorm Registered Member

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    Hi!

    that message was just stating that some eTrustAV files/folders were left on your disk after you removed the program, which you can find now manually and delete them. Nothing to be worried about ;)
     
  3. Macstorm

    Macstorm Registered Member

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    By the way, you might want to check you pc for viruses before installing another resident AV program on your computer.
    Try this free tool first http://www.freedrweb.com/
     
  4. Leoooooo

    Leoooooo Registered Member

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    Dude, that's some fast reply!
    I hope you are right, cause when I turned on the computer just now it acted slightly schizophrenic... turned on and off repeatedly for a while.. and then got better, like it needed to warm up or something. So I'll manually find the old EZ-antivirus hubris with search and do as you suggest with the Dr. Web and see what happens when I turn on the demon when I get home tomorrow...

    Much thanks! Guys like you rock!
    Cheers,
    Leo
     
  5. Macstorm

    Macstorm Registered Member

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    No problem, please post back your results.

    Remember also to periodically run a good registry cleaner app (i recommend jv16PowerTools) and defragment your disk from time to time to keep your system operating at peak efficiency ;)
     
  6. Leoooooo

    Leoooooo Registered Member

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    Well, Macstorm, I did as suggested and all seems well, but for the annoying discovery that now the Nero burning thing program says "Could Not Perform End Of Disc-At-Once Error", but I suppose that is the stuffing for another forum. In any case thanks a bunch for the help and may your days be happy,
    Leo.
     
  7. Macstorm

    Macstorm Registered Member

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    Leo, as long as you say that your computer stopped acting strangely you can rest assure I'm very happy :D

    FWIW, all of my issues with Nero in the past were solved by simply reinstalling it.
     
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