I had the same problem with the version 3.XX, tried KB Solutions ID: SOLN2217, but still the same problem. Decided to uninstall version 3 and install the latest Version 4.0.424. Same problem. I must uninstall NOD32 to get Internet access, and ESET will not respond to my support email. This is a bad situation, and I'm referring to poor support (no support) from ESET even though I have a purchased license. Is ESET a garage shop operation? The product use to work for me.