Verizon canceling in-home visits and telling customers to wait a few months

Discussion in 'hardware' started by mood, Apr 7, 2020.

  1. mood

    mood Updates Team

    Joined:
    Oct 27, 2012
    Posts:
    27,888
    Verizon canceling FiOS installs and telling customers to wait a few months
    Verizon sows confusion
    April 7, 2020

    https://arstechnica.com/information...s-and-telling-customers-to-wait-a-few-months/
     
  2. hawki

    hawki Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    4,614
    Location:
    DC Metro Area
    Ditto Cox

    From Cox email to customers

    "For the time being, our Cox technicians won’t be making any in-home visits...."
     
  3. mood

    mood Updates Team

    Joined:
    Oct 27, 2012
    Posts:
    27,888
    Verizon is launching a tool to help you troubleshoot tech issues remotely
    You’ll be able to send pictures or video to a technician so they can help you out
    April 13, 2020
    https://www.theverge.com/2020/4/13/...nose-fix-tech-issues-remotely-virtual-techsee
     
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