v4 not updating

Discussion in 'ewido anti-spyware forum' started by dadkins, Jun 21, 2006.

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  1. dadkins

    dadkins Registered Member

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    See also this post:
    http://www.dslreports.com/forum/remark,16349354~start=20#16355879

    Poster is using the 4.0.0.172a (As am I now) yet he has 356.954 signatures.

    My friend Alwill has 357,311 now.

    I have 354,476... o_O

    No, this isn't a firewall issue, I have uninstalled my firewall!
    Don't use a proxy either, so scratch that.

    Let me know when y'all get it sorted out, this is getting silly!
     
  2. btman

    btman Registered Member

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    june 22, canada i got 354,476 just like the website says. I'm fine compared to the website :S Whats going on Ewidoooooooooooooooooooooooo with these guys? And on your website i think ewido anti-spyware should have punctuation.... I liked the big E always.... Ewido....ewido.... big E! lol.
     
  3. JerryM

    JerryM Registered Member

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    Mine shows version 4.0.0.172 Plus with 354,176 signatures. There is no other update available.

    Jerry
     
  4. howiem

    howiem Registered Member

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    Just for info, When I installed V4, I could not do a manual update. I tried the update fix tool http://download.ewido.net/FixUpdate.exe I was told that the tool could not find the Ewido installation. I tried the tool again with the same result. However, after a reboot, the manual updater worked, and today I got the automatic update.
     
  5. vinzenz.ewido

    vinzenz.ewido former ewido team

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    The UpdateFixTool is for ewido anti-malware 3.5 not for 4.0

    4.0 does not need this tool. (And currently won't be updated, since it would be senseless)

    BR
     
  6. howiem

    howiem Registered Member

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  7. quietman7

    quietman7 Registered Member

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    Virginia, USA
    Because I have a slow dial-up at home I download the signatures-full-current file at work and bring them home. Since updating to 4.0, when I try to install I receive a message "ewido anti-malware could not be found on your system." I get this on two separate computers and have to browse to the new ewido folder. Any idea what's causing this?

    I did not use the beta version and had uninstalled v3.5 prior to installing 4.0
     
  8. HelpFromFrance

    HelpFromFrance Registered Member

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    quietman7,

    Read somewhere else on this board that those signature updates are only good for 3.5 and that ewido does not intend to continue them. Sorry about that. Forget all of what I just said it was not the sig updates but the fix tool. I was refering to post #30 and it is not about the sigs, sorry :oops:

    Have a good day,
    HelpFromFrance
     
    Last edited: Jun 23, 2006
  9. quietman7

    quietman7 Registered Member

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    OK, I downloaded the signatures-full-current file today and again the same error message: ewido anti-malware could not be found on your system. I have to browse to the folder manually and then the install works fine.
     
  10. peter.ewido

    peter.ewido former ewido team

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    the manual signature files were not made for version 4.0... using them can result (if you are using them AND the online-update) in a higher sig count than the official one. if possible, please wait until the files are available for 4.0
     
  11. HelpFromFrance

    HelpFromFrance Registered Member

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    quietman7,

    As I suspected, the updates you download are setup for 3.5 and since 4.0 is not in the same directory, the updates will not work. Sorry about that. Take a look at this thread:

    https://www.wilderssecurity.com/showthread.php?t=136833

    Have a good day,
    HelpFromFrance
     
    Last edited: Jun 26, 2006
  12. quietman7

    quietman7 Registered Member

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    Thanks for confirming the problem.
     
  13. HelpFromFrance

    HelpFromFrance Registered Member

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    No problem, just wish I could have given you better news. :'(

    Have a good day,
    HelpFromFrance
     
  14. passerby

    passerby Registered Member

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    Hi there Peter,

    Can you please inform us when the manual signature files for version 4.0 is ready?
    Thanks
     
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