In a nutshell, here's my problem. About a week ago, my subscription was due for renewal so I upgraded to V3. This wasn't the renew subscription then the free upgrade; I went with the full version (which had me delete what was installed). I use Outlook Express (6) and for the longest time, i've used the 'Message Rules' (for mail) to highlight only those messages from friends & family (with blue). Since the 'upgrade', it's ceased to do this. When I first realized it wasn't highlighting, i'd just happened to staring at the screen while some e-mails downloaded & for a very brief instant, I swear it properly highlighted a message but just as quickly, it reverted to black. Since then, it's either done too fast and I don't see it, or not at all. I've also tried adding 'flagging' to the rule - maybe 2 rules would jar it loose? That didn't work, nor did changing it to just 'flagging' alone, using a different color or deleting the rule and reestablishing it. Have also verified that OE is the selected e-mail client I have been in contact with ESET about this. So far, they've had me send a system report via a 'LookInMyPC' zip file, had me unselect OExpress/Windows Mail integration, but that didn't do it either. Don't get me wrong, i'm pleased that ESET is working on it. I'm just impatient I guess. It's probably a trivial thing to complain about - it's just annoying; like I said, it was fine until the upgrade. I'm sure ESET will (hopefully) come up with a solution (soon). Any thoughts, suggestions, or cures would be a big help. Thanks!