Username/Password wont accept

Discussion in 'ESET NOD32 Antivirus' started by slipperz, Oct 30, 2008.

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  1. slipperz

    slipperz Registered Member

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    Oct 30, 2008
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    Hi All,

    I know this has probably been asked thousands of time before and I have read the thread on inputting your username/password correctly and it will still not accept the combination whether it's on a new download from ESET official site or after I downloaded the 30 day trial and tried to purchase the full program.

    This happened to me last year as well. I uninstalled NOD32 after the license expired and tried something new and did not like it (bitdefender) so I just purchased a 2 year license and no joy!!

    I have sent a e-mail to EST but nothing back as of yet.

    Any help is welcome

    Thanks

    Slipperz
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Please PM me your username so that I can check the status of your license.
     
  3. slipperz

    slipperz Registered Member

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    PM Sent

    Thanks

    Slipperz
     
  4. Compatibility

    Compatibility Registered Member

    Joined:
    Oct 31, 2008
    Posts:
    1
    I am also having same problem. I have tried to download home user AV but get the following message

    "The server download.eset.com at ESET NOD32 Antivirus requires a username and password.

    Warning: This server is requesting that your username and password be sent in an insecure manner (basic authentication without a secure connection)."


    What does this mean? I am a computer novice.

    I have looked at FAQ and followed steps for inputting username/password, but makes no difference. I switched off firewall, but does not help either. I have contacted support but not had a reply.

    Any help would be most appreciated. Thank you.
     
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