Username and password not accpted - No update

Discussion in 'ESET NOD32 Antivirus' started by Gamarala, Mar 29, 2012.

Thread Status:
Not open for further replies.
  1. Gamarala

    Gamarala Registered Member

    Joined:
    Mar 29, 2012
    Posts:
    1
    Location:
    Sri Lanka
    I purchased a one-year subscription for ESET NOD32 Antivirus on 03/19/12. Expiration date is 03/18/2013. The software is reporting failure to update since yesterday, although I have repeatedly entered my username and password. I then went to http://go.eset.com/us/support/lost-license and requested that my username and password be re-sent. 20 minutes have passed, and no email has arrived.
     
    Gamarala, Mar 29, 2012
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    The above link for retrieving lost license details is intended mainly for US customers. If you purchased your license via a distributor / reseller other than ESET, LLC, contact their Customer care please. If you purchased from ESET, LLC, check your spam folder in case the message was incorrectly identified as spam.
     
    Marcos, Mar 29, 2012
    #2
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...