Used Wrong email address -> never received activation emails

Discussion in 'ESET NOD32 Antivirus' started by jkrischer, Oct 3, 2008.

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  1. jkrischer

    jkrischer Registered Member

    Joined:
    Oct 3, 2008
    Posts:
    1
    Location:
    Silicon Valley
    Engaged fingers before I engaged brain, used @google.com instead of @gmail.com so never received the 2 emails with the account setup details.
    Have sent in the form for tech support for this but nothing back after more than a day. Any advise? Thank you - John

    Your Confirmation Number is 401-SO484465

    Amount
    ESET Smart Security (Home Edition) New 2yr, 2-User, Download 1 ESET Smart Security (Home Edition) New 2yr, 2-User. Download Version - No Box Shipment.

    $103.99 $103.99
    Tax $8.58
    Total $112.57
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    Your information has been updated and you should receive a copy of your license credentials at your correct email account in a few minutes.

    Regards,

    Aryeh Goretsky
     
  3. Phantoms

    Phantoms Registered Member

    Joined:
    Jan 15, 2009
    Posts:
    22
    Aryeh, I just did the exact same thing. Entered gmail.net instead of gmail.com

    Turns out gmail.net domian is owned by someone other than Google.


    2 user, 2 year version of NOD32 Antivirus 4 Home Edition download version.

    -James H.
     
    Last edited: Mar 23, 2009
  4. Phantoms

    Phantoms Registered Member

    Joined:
    Jan 15, 2009
    Posts:
    22
    Thank you Aryeh for taking care of this and thanks to Wilder security Forums for their wonderful Moderators.
     
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