USB Mouse/Keyboard doesn't work after recovery of sysprep'd XP.

Discussion in 'Acronis True Image Product Line' started by MikeUF, Mar 28, 2007.

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  1. MikeUF

    MikeUF Registered Member

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    Let me see if I can some up the sitiuation. I made a "perfect machine" on a Dell Optiplex 745 with TI with UR, with all software installed. I sysprep'd this machine and was able to restore it to many other Optiplex 745's. I tried to image it to an Optiplex GX280. Everything seemed to be working fine when windows did its mini install. Unfortunately it seems as though, the USB Keyboard/Mouse do not work after windows starts to boot. There is no PS2 port on this machine so I cannot try that.

    On a side note. I know you can add drivers with UR. The chipset for the GX280 which controls USB is distributed by dell within an EXE, not a .INF. Anyone have any ideas?? I am totally stuck.

    Thanks in advance!!

    o_O o_O
     
  2. DwnNdrty

    DwnNdrty Registered Member

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    Would something like Driver Magician pull the driver from the GX280 in the correct form for UR to install it?
     
  3. MikeUF

    MikeUF Registered Member

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    Wow, driver magician is awesome.. thanks. Im going to try to make a new image with the drivers I gather from a few different dell models.

    So If I make my new image on a GX280, which is a P4, I can clone it onto a GX745 with a Core Duo with Universal Restore?? How does TI change the HAL?
     
  4. DwnNdrty

    DwnNdrty Registered Member

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    You got me there ... I've never had to deal with HAL as an issue. Glad the Driver Magician worked for you. But I don't think you can use the Clone feature if you are going to put the drive in a different machine. You have to use Backup (make an image) then Recover (restore) with the UR feature and have the drivers for the new machine available to the UR process.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello MikeUF,

    Thank you for choosing Acronis Corporate Disk Backup Software.

    Please have a look at this post explaining the main principles of Acronis Universal Restore, and addressing the mouse/keyboard issue as well.

    Please notice that you can find the detailed instructions on how to use Acronis True Image in the respective User's Guide.

    Thank you.
    --
    Marat Setdikov
     
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