I can't get a USB flashdrive disaster recovery disk made with TI Home 2009 to boot. The loader starts, but immediately stops with an error message: Acronis Loader Fatal Error: Bootdrive (partition) not found. Press <enter> to try to boot your OS.... I press enter and it boots to the hard drive. Chat support has given me two new builds, with the last one (9615) supposedly the one which would fix this problem for certain. It did not. Computer is an HP Pavilion dv9700z laptop with 3 gigs of RAM. Brand new. Any ideas that might help? I also have TI 11. Should I roll back to that? One last thing. When I was on with Chat support after build 9615 failed, we communicated for a few minutes to re-explain my problem. At that point the chat tech told me to hang on. And never came back. I waited 45 minutes and sent a couple of requests for a response, but nothing. Eventually I had to go to sleep and logged off. Similar thing happened this evening. Explained the issue to a chat tech, and then no response. I only waited 10 minutes this time before logging off. Is this normal for them when they don't have an answer? Thanks in advance for any assistance.