I just "upgraded" from version 8 to version 11 of TI. Now everytime I connect an external device I get the same Rundull eror that everyone else is getting with this version. I am running build 8,053. I looked for a more recent build and found that I have the most recent one. TI is positively aware of this situation. Yet it has not issued a new build since 11-7-07 which is almost 8 months ago. I find this kind of service to be unbelievable. Obviously Acronis chooses to continue to sell a defective product even though it knows it doesn't work. Worse yet, it refuses to fix it. How do I apply for a refund of the money I spent for this so-called upgrade?