Urgent help for a new user.

Discussion in 'Acronis True Image Product Line' started by piratepanda, Aug 13, 2009.

Thread Status:
Not open for further replies.
  1. piratepanda

    piratepanda Registered Member

    Aug 13, 2009
    Basically I bought Acronis True Image Home 2009 two days ago.

    The Event:

    Installed it then restarted. Wouldn't go past the Windows XP screen. Waited 30 minutes then rebooted.

    Went to Last Known Good Config then restarted again. It was fine till I tried to open True Image.

    It didn't work some weird error saying things were missing.

    The Problem:

    I tried to deinstall so I could reinstall hoping it would fix the errors.
    It won't deinstall completely off. Do not know why.

    What I have tried:

    The Manual Deinstall manual where i delete and modify my keys from regedit.

    The Acronis Cleaner.

    Removing using the downloaded software they gave me.

    Basically I'm just frustarted because I can't repair the installation or remove it. Something in my registry can't be deleted.

    It's an acronis folder in my hkey local machine. (Default) Reg TZ type.

    I sent a technical request to the Acronis guys and I have tried the live chat twice already.

    Hoping someone in this forum knows how I can fix this so I CAN Finally switch to my faster SATA from IDE!
  2. DwnNdrty

    DwnNdrty Registered Member

    Mar 28, 2007
    Florida - USA
    Have you tried using a Windows Restore point?
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.