some minor probs. upgrading to Webroot Internet Security Complete, that worked just fine. But backup still shows 2 gig, not 10. couldn't log in to the brouwser log in. always saying email doesn't match, but asking for a new password did work. also odd, i can add 5 pc to it, must be 3 i guess. wouldn't worked on my other pc, something strange saying i will get a new key.