I have the previous build to the latest Smart security & would like to install the latest build. However I am finding this impossible as Eset is unable to close down all running processes, I can through much fiddling stop all but the shell & end up with an error code, & in the end I ended up imaging back to the earlier build. Can someone explain the correct method of updating as not only I have this problem but those who I have recommended Eset SS too. Using Vista all updates on a new DELL 4 core, 4 GIG RAM, 32 bit OS. Thanks in anticipation.