Updates

Hi to all here, but have been lurker for sometime. This evening i purchased NOD32 after reading far too much about different AV's

Ok its installed with my username and password but when i go to try to update as i assume i must just after a installation of NOD. I get password incorrect. I can assure you i typed all that was required as received by email.

Any help would be nice.

Thanks

 

Thanks for the welcome Paul,

in answer to your question "no" I have just scheduled an update for 21hours to see if that works but for the update now tab, i just get a incorrect password box.

Thanks

 

Well at 21 hours the update box appears and say i need new updates. I click on yes and nothing appears to happen.

I brought up NOD32 after and i see this:

http://www.imagestation.com/picture/sraid66/pb6aad711d0c379a0068c132d67adbbdd/fbe31d7e.jpg

Probably something so small but its eluding me. Been on NAV far too long

Thanks

 

I have sent you an email as requested. Thats the server that says i have an incorrect password.?

Again thanks

 

Paul,

the event logs show this:

http://www.imagestation.com/picture/sraid66/p30ef554a1f35a274d637d6b8b633b9f0/fbe319f0.jpg

Thanks

 

Ok,

when i now run the updates now, i get this:

http://www.imagestation.com/picture/sraid66/pc3f87842e20e690c389998ae4f5c2d41/fbe30dd2.jpg.orig.jpg

but when i click yes, my username appears with the password and it then says the password is incorrect.

Hope this helps Paul

 

Will do Paul,

many thanks

 

Just to say thanks, that worked. I have sent you an email but i want to say here, your support is no less that excellent

Again many thanks Paul

 

I had the same problem with updates using the server name mentioned. I found that if I changed the server to www.eset.sk I had no more problems. Hope it helps.