Update to v. 5418 causing problems

Discussion in 'ESET NOD32 Antivirus' started by Marcos, Sep 2, 2010.

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  1. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    after update to v. 5418, you might have encountered a problem with any of the following symptoms:
    - ekrn crashed
    - system stopped responding
    - administrators might have received threat notifications with a blank threat name field

    The official ESET statement regarding the faulty updates can be found here.

    Update to v. 5419 and restart the computer. Ekrn.exe will start and function properly then.

    SOLUTION FOR PRODUCTION OR SERVER SYSTEMS where a system restart is not possible:
    Use the ESET Update Fix tool per the instructions described in this KB article.
    Last edited: Sep 3, 2010
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