http://www.storagecraft.com/software_update.php Features/Enhancements ShadowProtect version 4.1.0 and ImageManager version 4.1.0 (February 2011) •ShadowProtect for Managed Service Providers (SPMSP) provides a subscription-based licensing option for Managed Service Providers (MSP). SPMSP has the following characteristics: •This single installer file can be installed on Desktop, Server, and SBS platforms. •When upgrading from a previous version of ShadowProtect Desktop/Server/SBS Edition to SPMSP, first *deactivate* (but don't uninstall) the install of Desktop/Server/SBS Edition before upgrading to SPMSP. You do not need to uninstall the previous installation of Desktop/Server/SBS Edition before installing SPMSP, but rather an *upgrade* install operation will work, and is recommended in order to preserve your existing job settings. •SPMSP can be push installed, but not auto-activated as part of the push install. •It is suggested that SPMSP be activated at the time that the initial jobs are configured. •To obtain license keys for SPMSP, partners should login to the StorageCraft Partner Portal at: http://www.storagecraft.com/partner_programs.php •The ShadowProtect Small Business Server (SBS) Edition now supports Windows Server 2008 R2 Foundation. •When using Weekly or Monthly backup jobs and replicating to a local disk or network location, image chains removed by ShadowProtect retention will also be removed from local and network replication folders by ImageManager. •ImageManager HeadStart Restore (HSR) now supports ESX and ESXi targets; excluding the free version of ESXi, which disables some needed functionality. •ImageManager used with NAS devices will check for new files when file creation notifications are not sent. •Replication errors are included in ImageManager email failure notifications. •ImageManager event logging has been enhanced. The range of event Ids from 1121 to 1129 indicate error conditions. •The ImageManager user interface has been simplified to improve usability. •VirtualBoot has been updated to support VirtualBox 4.0.2 and 4.0.4. However, the older VirtualBox 4.0.0 does not properly use any third-party plugins, so VirtualBoot will never support VirtualBox 4.0.0. •VirtualBoot automatically pauses (disables) backup jobs within the VM when it creates a new VM. If users wish to continue backups within the VM, they must use the ShadowProtect GUI within the VM to un-pause the job(s) within the VM (and ensure that the job's network destination object has the correct credentials and points to the current image chain location). •ShadowProtect's Monthly backup schedule now supports intra-daily incrementals. Previously, only one incremental could be performed daily by this particular schedule type. •All scheduled backup schedules (Weekly, Monthly, and Continuous Incremental) now automatically generate SPK (Password Key) files for use by ImageManager with encrypted backup image files. Users no longer need to manually generate the SPK file for encrypted backup images. •The ShadowProtect installation now includes the SPDiagnostics tool that can gather detailed information about a ShadowProtect installation. Information from SPDiagnostics is useful for troubleshooting and gathering information for StorageCraft Support. •Recovery Environment now has an option which enables users to change the system keyboard layout within the booted Recovery Environment. •ShadowProtect's Recovery Environment CD no longer includes the Push Install installers executables. This change was necessary to ensure that the .ISO file will fit onto standard CD-R media. To obtain the Push Install installer files, visit: http://www.storagecraft.com/software_update.php •ShadowProtect 4.1.0 and ImageManager 4.1.0 are released for English, Japanese, French, German, and Portugal-Portuguese.