Update questions

Discussion in 'ESET NOD32 Antivirus' started by Skywolfe, Apr 8, 2010.

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  1. ronjor

    ronjor Global Moderator

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    List the security programs you use or have used in the past.

    Something is interfering with the updates.
     
  2. Skywolfe

    Skywolfe Registered Member

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    things I have used before include malwarebytes(long ago uninstalled)
    Spybot Search and destroy(long ago uninstalled)
    Kaspersky Internet security
    (had a very brief)Trial of Smart Security
    but have mostly had Kaspersky installed.
    CCleaner (has been long ago uninstalled as well)
    ad aware (long ago uninstalled)
    and by long ago I am meaning months

    Update: finally things are updating the way they are supposed to.
     
    Last edited: Apr 10, 2010
  3. Triple Helix

    Triple Helix Specialist

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    Good to here! :thumb: Did you do anything to change it's behavior?

    TH
     
  4. Skywolfe

    Skywolfe Registered Member

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    not that I know of in particular. I had it set from the 60 minutes to 30 for a while and no updates were coming in unless it was done manually. then set it to 15 and was still having that problem for a while. the only thing I can figure is it must be something with either the servers or the updates themselves because when there are several at a time.. it seems to have a hard time keeping up. the only other thing I changed in the scan settings was to do an update if it had been an hour after it had been taken care of. but anyway seems to be working ... for now anyway.
     
  5. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    By default, ESET's software checks hourly for updates. While updates can be requested for higher frequencies, the engine itself will only check once an hour.

    Beginning with v3.0, ESET made architectural and infrastructure changes to how updates are downloaded, and at what priority, and trial versions of the software will typically download updates with the same frequency and at the same priority as licensed versions. The exceptions to this are at times of heavy downloading of signatures, such as when a base signature update occurs, and the software downloads the threat signature database in toto or during a major version update, such as when v3 or v4 were released. The architectural changes to the software make base signature updates much rarer; I think two have occurred in the past two years.

    A year or so ago, ESET released 2.9 threat signature updates/day, on average. That figure is out of date, though, and I suspect it has trended upwards in the past year. Module updates are sometimes released in conjunction with signature updates, to fix bugs, improve the performance or sometimes add small enhancements to the various software components.

    Regards,

    Aryeh Goretsky
     
  6. Triple Helix

    Triple Helix Specialist

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    Thanks Aryeh for making a comment on this issue much appreciated! Lets hope that Skywolfe will upgrade to the full version after the trial version ends!

    TH ;)
     
  7. Skywolfe

    Skywolfe Registered Member

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    I have just bought the full version along with eset smart security the smart security for another computer that I am in the process of building. one thing I am wondering is only the username and password needs to be updated for that right? since I don't have a serial key just the username and password.
     
  8. Danutak

    Danutak Registered Member

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    I got Nod 32 4.2 and it did not update today. 5039 is the last udate. Any ideas? Paid version of course:D
     
  9. Triple Helix

    Triple Helix Specialist

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    Did you buy a 2 computer license? If so then it's the same username and password for both! If separate then you should have 2 usernames and passwords! Maybe you could be more clear? Did you buy 1 ESET Antivirus and 1 Eset Smart Security?

    TH
     
  10. Skywolfe

    Skywolfe Registered Member

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    yes sorry about that. it is one of each.
     
  11. Triple Helix

    Triple Helix Specialist

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    It's up-todate 5039 is the latest at the time of my post! There was 2 updates today 5038 and 5039! http://www.eset.com/threat-center/threatsense-updates

    HTH,

    TH
     
    Last edited: Apr 18, 2010
  12. Triple Helix

    Triple Helix Specialist

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    At the same time? Did you get 2 Usernames and Passwords or just 1? The reason I ask is EAV is cheaper than ESS and I hope you didn't pay to much! Check the emails carefully from ESET!

    TH
     
    Last edited: Apr 18, 2010
  13. Skywolfe

    Skywolfe Registered Member

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    actually I got them from one of the computer stores here. asked them to order it for me at different times but I was able to get both of them yesterday and yes there are two usernames and passwords.
     
  14. Triple Helix

    Triple Helix Specialist

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    Great and welcome to the ESET user family :D

    TH
     
  15. Skywolfe

    Skywolfe Registered Member

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    thank you. this is something that has been a good program for a long time. hope it keeps up the tradition ;)
     
  16. Danutak

    Danutak Registered Member

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    Thank you Tripple. In meantime I checked and there was two updates. Thanks
     
  17. Triple Helix

    Triple Helix Specialist

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    You are very welcome!

    Cheers,

    TH
     
  18. Skywolfe

    Skywolfe Registered Member

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    one question I do have is does eset operate like AVG does when it comes to program updates and update them automaticaly or do you have to download the latest file and apply it? case in point. if you have NOD32 4.2.375 release. will it update to the latest version? or do you have to manually download the 420 file?
     
  19. Marcos

    Marcos Eset Staff Account

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    This has been discussed here for instance.

    Upgrade to v. 4.2 for existing v. 4.0 users will be rolled out when we are sure there are no issues to fix in 4.2. Currently there are certain issues with the new build reported on Windows 7 or Vista that allegedly emerged in the release version and which are being currently investigated.
     
  20. Skywolfe

    Skywolfe Registered Member

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    alright thanks.
     
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