Update not working

Discussion in 'SpywareBlaster & Other Forum' started by JrzyCrim, Jul 3, 2003.

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  1. JrzyCrim

    JrzyCrim Registered Member

    Joined:
    Jul 2, 2003
    Posts:
    3
    Location:
    Louisville, KY (USA)
    I upgraded to spywareblaster 2.6.0 and I have been getting an error when trying to use the update feature for the last few days. All my settings are identical to the settings I used with the previous version. Is there currently a problem with the server? Thanks
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,435
    Location:
    Netherlands
    Hi JrzyCrim,

    Welcome at Wilders. :)
    What is the exact error you are getting?

    Regards,

    Pieter
     
  3. JrzyCrim

    JrzyCrim Registered Member

    Joined:
    Jul 2, 2003
    Posts:
    3
    Location:
    Louisville, KY (USA)
    Thanks. glad to be here. :)

    This is the error that I receive.:
    There was an error getting the update information file from the server. The server may be temporarily unavailable, or there may be a conflict with firewall software installed on your pc. The update file may have also gotten corrupted during download. Please try again soon.

    I am using zone alarm pro, but I have always used it with spywareblaster. I have only had problems since I installed V2.6.
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
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    Location:
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    Hi JrzyCrim,

    Could you try if this helps. Download the files mentioned in the quote and replace the ones in your SpywareBlaster folder with them.
    I had no problem contacting the server.



    Regards,

    Pieter
     
  5. JrzyCrim

    JrzyCrim Registered Member

    Joined:
    Jul 2, 2003
    Posts:
    3
    Location:
    Louisville, KY (USA)
    Thanks for the links. It seems I already had the most recent files but I usually got the message that no updates are available at this time. Oh well, I'm sure it'll work out. Thanks for your help. :)
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,435
    Location:
    Netherlands
    Hi JrzyCrim,

    Just keep an eye on the update notifications and let us know if you're having any trouble getting them.

    Regards,

    Pieter
     
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