Hi Everyone-As many of you may be aware, virus signature update 3217 caused false positive detections of some Microsoft Word documents. Update 3218 was released shortly thereafter to address the problem. In the event that you received alerts about any Microsoft Word documents and opted to quarantine those files, please see the following Knowledgebase article for step-by-step instructions on restoring: http://www.eset.com/support/kb.php?option=com_kb&Itemid=29&page=articles&articleid=720 We understand a number of you were impacted, and we apologize for the inconvenience. If you have any other questions or remaining issues, please reach out to your local Customer Care or Technical Support departments. Sincerely, Erik
