Unwanted Homepage PLease Help me

Discussion in 'adware, spyware & hijack cleaning' started by Shotgun, May 5, 2004.

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  1. Shotgun

    Shotgun Registered Member

    Joined:
    May 5, 2004
    Posts:
    1
    Dear Experts,

    Please find below the log file after using hijackthis exe file on my PC.
    My IE homepage is directed to a site which I cant remove.

    If security experts can assist regarding this issue, and let me know how to clean this and how to protect my PC from this stiuation, I will really appreciate that. Thanks So much

    regards ;)

    Logfile of HijackThis v1.97.7
    Scan saved at 00:27:28, on 05/06/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\PROGRAM FILES\SYNC MANAGER\AGENT\SYNCAGENT.EXE
    C:\PROGRAM FILES\MESSENGER PLUS! 2\MSGPLUS.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\CCPXYSVC.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\ICSMGR.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\DEVLDR16.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\NOTEPAD.EXE
    C:\WINDOWS\TEMP\HIJACKTHIS.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MMJB.EXE
    C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MMDIAG.EXE
    C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_DIRECTOR.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INCREDIMAIL\BIN\INCMAIL.EXE
    C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://mysearchnow.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://mysearchnow.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearchnow.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://mysearchnow.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.waitrose.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ntl:home
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://approvedlinks.com/hp.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.ntlworld.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://www.coolwwwsearch.com/z/b/x1.cgi?101 (obfuscated)
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
    O2 - BHO: (no name) - {0352960F-47BE-11D5-AB93-00D0B760B4EB} - C:\PROGRAM FILES\TOPICKS\BIN\HTCHECK2.DLL (file missing)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet3_88.dll
    O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [ICSMGR] ICSMGR.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VASCHED32] C:\PROGRAM FILES\VEXIRA\VASCHED32.EXE /min
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
    O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
    O4 - HKLM\..\RunServices: [Synchronization Agent] C:\PROGRAM FILES\SYNC MANAGER\AGENT\SYNCAGENT.EXE
    O4 - HKLM\..\RunServices: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Internet Security\NISUM.EXE
    O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~3\CCPXYSVC.EXE
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O15 - Trusted Zone: *.msn.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\SuperCD\IntraLaunch.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O19 - User stylesheet: (file missing)
     
  2. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
  3. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or get scattered all over the desktop

    uninstall newdotnet by following advice here www.newdotnet.com#remove
    then reboot
    then
    download CWshredder from http://www.thespykiller.co.uk

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://mysearchnow.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://mysearchnow.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearchnow.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://mysearchnow.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ntl:home
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://approvedlinks.com/hp.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.ntlworld.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://www.coolwwwsearch.com/z/b/x1.cgi?101 (obfuscated)
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
    O2 - BHO: (no name) - {0352960F-47BE-11D5-AB93-00D0B760B4EB} - C:\PROGRAM FILES\TOPICKS\BIN\HTCHECK2.DLL (fil
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet3_88.dll
    O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VASCHED32] C:\PROGRAM FILES\VEXIRA\VASCHED32.EXE /min
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O15 - Trusted Zone: *.msn.com
    O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\SuperCD\IntraLaunch.CAB
    O19 - User stylesheet: (file missing)

    and Delete these folders
    C:\Program Files\QuickSearch
    C:\PROGRAM FILES\TOPICKS\
    C:\Program Files\NewDotNet

    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then
    Reboot normally &



    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R302 03.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
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