Universal restore randomness

Discussion in 'Acronis True Image Product Line' started by imagegeek, Jul 4, 2006.

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  1. imagegeek

    imagegeek Registered Member

    Joined:
    Apr 9, 2006
    Posts:
    11
    I've been testing out the latest Universal restore for the workstation (v9.1 build 36666) and it's
    "buggier" than older releases.
    My tests were carried out in VMware v5.5 with a fresh XP sp2 installation.
    None of the oem drivers were applied before the test.
    All backups and restorations have been done from TI's bootable CD created with
    "CD creator".
    I'm doing a partition to partition restoration from a tib archive using UR.
    The VMware SCSI driver is located on the bootable CD image where TI is running from.
    The tib files are restored to and from the D drive, and yes they have been validated and passes.

    What happens is:
    1. sometimes I get the "07B" bluescreen, sometimes not.(restoring from the same image several times)
    Doesn't matter wether the driver is "forced" or if UR finds it by itself from it's location on the
    bootCD.Both techniques will work or fail randomly.
    the log always looks like this:
    http://i5.photobucket.com/albums/y163/dobbelina/log.jpg
    2.On those occations that Windows doesn't bluescreen, it totally screws up the network connection
    to the point that it looks like this(this happens every time):
    http://i5.photobucket.com/albums/y163/dobbelina/network.jpgand
    http://i5.photobucket.com/albums/y163/dobbelina/prompt.jpg
    The only remedy to fix this is to manually un-install the network adapter and re-start/re-install to get it working again ?
    There is nothing mentioned in the device manager that there's anything wrong with the adapter I
    might add, I had to figure this out by myself.

    None of these problems do I ever encounter, when restoring the same tib
    archive
    with older releases of TI Workstation + UR.
    They always works, drivers enforced or not.
    why is this, and what
    has changed ?
     
    Last edited: Jul 4, 2006
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello imagegeek,

    Thank you for choosing Acronis Workstation Disk Backup Software.

    Please follow my instructions which I have sent you in the Private Message in order to create the Acronis Universal Restore log. We need to investigate this problem.

    We appreciate your collaboration on this matter.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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