Uninstalled and cannot boot

Discussion in 'Acronis Disk Director Suite' started by Sniperbooger, Nov 6, 2005.

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  1. Sniperbooger

    Sniperbooger Guest

    I have just uninstalled the os selector and when i restarted it after it propted me to in the os selector, i recieved an error messare saying some like 'no operating system installed'

    my harddrive still works it just will not boot... i am running xp and i wanted to uninstall because os selector couldn't find linux... this this is so full of bugs you shouldn't have released it untill they were all cleared up... its called beta...
    can someone please HELP thanks.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Sniperbooger,

    Thank you for your interest in Acronis Disk Management Software.

    Please fix Master Boot Record on your hard drive to remove the presence of Acronis OS Selector from it. We have two special utilities for this purpose.

    1. Using floppy drive. Please insert a diskette into the floppy drive and run the file available by the link below:

    http://www.acronis.com/files/support/mbrautowrite_en.exe

    Once the floppy is written, boot the computer from it and confirm that you want to fix the master boot record.

    You do NOT need to copy this file to diskette. Just launch it from hard disk (or any media) with the diskette inserted.

    2. Using CD. Please use the following ISO image to create a special CD:

    http://www.acronis.com/files/support/mbrautowrite_en.iso

    You can read how to record a CD with an ISO image at the following links:

    http://trb.org/publications/burning_iso.html
    (Nero Burning ROM and Roxio Easy CD Creator)

    http://iso.snoekonline.com/iso.htm
    http://www.petri.co.il/how_to_write_iso_files_to_cd.htm
    (other applications)

    Once the CD is written, boot the computer from it and confirm that you want to fix the master boot record.

    If the above doesn't help could you please do the following?

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send us the report.txt file from the floppy disk.

    This would provide us with detailed information on the hard disk partition structure.

    Please collect the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.

    Thank you.
    --
    Semyonov Vasily
     
  3. Sniperbooger

    Sniperbooger Guest

    thanks you so much but i am still having a problem. now i have a different error though which may meen im closer to solving this problem. it now says 'invalid operating system!'
    i have done the bootable floppy for the information on my hard disk and it too says

    Invalid Operating System!

    PLEASE HELP
    once again thankyou so much for your help...
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Sniperbooger,

    Please do the following.

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send us the report.txt file from the floppy disk.

    This would provide us with detailed information on the hard disk partition structure.

    Please collect the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.

    Thank you.
    --
    Semyonov Vasily
     
  5. Sniperbooger

    Sniperbooger Guest

    i know... i already did that and this pops up...

    Starting Acronis Loader...
    Processing, please wait...
    Eject floppy then press any key...
    Invalid Operating System!

    there yah go once again...
     
  6. Sniperbooger

    Sniperbooger Guest

    i have an idea... if you give me the linux version on disk i can then install that and get this whole problem fixed... i downloaded it to windows when i paid... i dont have the cdkey/serial though so im gonna need some help... thanks
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Sniperbooger,

    Please contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with your request. Please also let me know your Acronis request # which will be sent to you in autoreply to your letter to Acronis Support Team.

    Thank you.
    --
    Semyonov Vasily
     
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