Uninstallation

Anyone tried to see how v4 uninstalls ? I got a non-critical error during uninstallation , however it ended and reported uninstall was OK . However , after reboot , the drivers were not removed/still there and I couldn't manually delete them as well.

Have you noticed such behaviour ? I was running ESS on Vista .

BTW - if ESET mod asks , I already sent info to ESET .

 

No problem on my virtual Windows XP SP2 English, but my friend wrote me about the same issue. I attached log from Total Uninstall.

 

On XP SP3 I even got more errors uninstalling.

 

Tested twice on Vista SP1. Both times no problems at all

 

Try the following and then use Microsoft Autoruns to see if the ESET drivers are still present in %windir%\system32\drivers\ (use Autoruns to filter Microsoft entries) :


1) Reboot in Safe Mode
2) Goto Control Panel -> Administrative tools -> Services
3) Change the status of the ESET service to "Disabled"
4) Reboot
5) Use Task Manager to kill egui.exe because it will hang because the kernel hasn't loaded
6) Uninstall from Start -> Programs -> ESET -> ESET NOD32 Antivirus (or ESET Smart Security)
7) Reboot
8 ) Check with Autoruns , please . All drives should be present now even though the uninstaller reports that they are deleted.

 

just uninstall v4 on vista
no any error seen but uninstaller take long time on uninstalling drivers

 

Sorry for the stupid question but have you checked if the drivers have actually been removed (Autoruns?)

 

yes all drivers was removed

 

Eh ... perhaps something happened with my installation .