uninstall procedures - still a long way off

Discussion in 'Acronis True Image Product Line' started by savagcl, Feb 17, 2009.

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  1. savagcl

    savagcl Registered Member

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    Acronis True Image 2009.
    Vista 32/64Bit, SP1 system

    I have to uninstall Ac2009 simply because i need to arrange
    my HD partitions. The Hidden partition is stopping me from
    doing this until the hidden partition is deleted.
    Vista allows 3 primary partitions and the 4th will be made
    into an extended partition for holding logical drives.
    Problem is that because vista "sees" the hidden partition
    Vista says that I have the max partitions already and
    stops. So i cannot get an extended partition until i lose
    the hidden one.

    Now - a long time ago (Years) there were complaints
    about the complexity of the uninstall procedure.

    Its still complex.... No where near a fully "automated"
    uninstall program, as far as I can see.
    The 2009 uninstall procedure still has people going into
    the windows registry and making deletes/changes.
    I can just see those people faces when they next re-boot.
    I have been working with computers and PC's for
    over 40 years (retired) and i still get nervous messing with
    the registry.

    I like the AcronisTI very much (altho i could do without
    some of the extras that have creeped in.

    Whats the status of a good uninstall program anyway?

    Come on Acronis, time for a fully automated uninstall
    program...

    thank you,
    savagcl
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello savagcl,

    Thank you for using Acronis True Image

    Our developers are working to create the appropriate utility, meanwhile, you can launch the installation file of the program and select the Uninstall option.

    Thank you.

    --

    Oleg Lee
     
  3. shieber

    shieber Registered Member

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    If you made a so-called Secure Zone and that's the hidden partition you want to remove, do that with ATI before you uninstall it or the partitrion will be left behind to annoy you no end.

    Btw, you can use ATI (some would even argue you can use it more securely) without creating a Secure Zone at all. so maybe all you need is to remove the SZ.
     
  4. vega

    vega Registered Member

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    you can deactivate it, but cannot recover the partition. it remains unallocated.
     
  5. shieber

    shieber Registered Member

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    Easiest way to remove a Secure Zone, if you created on is to use ATI. If you didn't remive it before unistalling ATI or ATI is mucking up, then you could use a partiton manager to grab back what ATI has put assunder. You could probably manage fine with a free partition manager like Gparted, which you can google for a copy.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for using Acronis True Image

    I am glad to inform you that now Acronis True Image Home 2009 is supported by Acronis Cleanup Utility. Please look the appropriate article for more information.

    Thank you.

    --
    Oleg Lee
     
  7. Antifreeze

    Antifreeze Registered Member

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    I'm probably going to be uninstalling ATI home 2009 shortly.
    I don't think I trust the clean up utility any more than I trust ATI itself.

    Can I use the normal ATI uninstaller plus 'Revo uninstaller', to make sure I get rid of it all,
    or will that cause problems when the system is rebooted for the ATI helper/driver uninstallation?
     
  8. bodgy

    bodgy Registered Member

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    As Sheiber said, you need to remove the Secure Zone first, otherwise unless you have DD10 or have made a rescue CD the hidden partition will come back to bite you.

    You can recover the SZ partition and add it back to an exisiting drive, in fact the SZ deletion should automatically ask you where you want the free space to go.

    The cleanup utility mentioned above, is for removing all references in registry of the product.

    Colin
     
  9. Antifreeze

    Antifreeze Registered Member

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    Thanks for the reply.

    > you need to remove the Secure Zone first

    I don't use secure zones.

    > The cleanup utility mentioned above, is for removing all
    > references in registry of the product.

    Yes, but I trust Revo. I don't trust Acronis.
    Here is typically what happens with a revo uninstall:

    1) The normal uninstaller runs (in this case the acronis one)
    2) The acronis installer will ask to reboot so it can remove the drivers.
    3) At this point you say no.
    4) Revo carries on and removes a shed load of more stuff from the registry & disk that the other uninstaller left behind
    5) Then you reboot so the drivers are removed.

    My question is, will steps 3 & 4 confuse the acronis uninstaller so that it wrecks the Vista install when it tries to remove the drivers? I've never used Revo on software that apparently embeds itself so deep into a system, so I'm being a bit cautious.
     
  10. bodgy

    bodgy Registered Member

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    I've never used Revo so can't comment. I would point out though that this version of the Acronis CleanUp utility, actually runs a script for Microsoft uninstall products - so the actual uninstalling is done by MS devcon and MSIZAP .

    Colin
     
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