Uninstall of TI 859

Whenever I try to unstall TI from my XP Pro SP2 machine, it blue screens & reboots.

What's going on??

Adam

 

Hello Adam,

Thank you for choosing Acronis Disk Backup Software.

Please try to do the following:

- Delete Acronis Secure Zone either through the wizard or manually
- Delete snapman from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} -> UpperFilters
- Delete snapman and timounter from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-08002BE2092F} -> UpperFilters
- Run Device Manager and delete Acronis Image Archive Explorer
- Delete snapman, timounter and tifsfilter from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
- Delete TrueImage from the following registry keys:

* HKEY_LOCAL_MACHINE\Software\Acronis\Autopart (can be absent)
* HKEY_LOCAL_MACHINE\Software\Acronis\CDRecord
* HKEY_LOCAL_MACHINE\Software\Acronis\Schedule2
* HKEY_LOCAL_MACHINE\Software\Acronis\SnapAPI
* HKEY_LOCAL_MACHINE\Software\Acronis\Snapman
* HKEY_LOCAL_MACHINE\Software\Acronis\VBus

- Delete \Windows\System32\autoprnt.exe if it exists
- Delete the following folders:

* \Program Files\Common Files\Acronis\CDRecord
* \Program Files\Common Files\Acronis\Drivers

- Download http://www.acronis.com/files/support/schedmgr.exe, open the command prompt and run the following command in the folder you saved the file to: schedmgr service uninstall
- Open Task Manager and stop the following processes: schedhlp.exe, TrueImageMonitor.exe
- Delete the \Program Files\Common Files\Acronis\Schedule2
- Delete the desktop icon and Start menu shortcuts
- Delete \Program Files\Common Files\Acronis folder
- Delete \Program Files\Acronis\TrueImage folder
- Delete \Program Files\Acronis folder
- Delete TrueImage Monitor from the following HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- Delete the following keys in HKEY_CLASSES_ROOT:

* .tib
* .tis
* tibfile
* tisfile

- Delete the following registry keys:

* HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\TrueImage
* HKEY_LOCAL_MACHINE\Software\Acronis (you may need to grant full control permission to yourself to delete this key)
* HKEY_CURRENT_USER\Software\Acronis

- Reboot the computer.

Thank you.
--
Irina Shirokova