uninstall ewido

Discussion in 'ewido anti-spyware forum' started by gokath, Apr 26, 2008.

Thread Status:
Not open for further replies.
  1. gokath

    gokath Registered Member

    Joined:
    Apr 26, 2008
    Posts:
    1
    I recently uninstalled AVG and when I tried to reinstall I was told that I had to uninstall ewido anti spyware and ewido anti mal ware but I have not been able to find out how to do this
    Can anyone advise me please
    Kathy
     
  2. Dark Shadow

    Dark Shadow Registered Member

    Joined:
    Oct 11, 2007
    Posts:
    4,553
    Location:
    USA
    Hi kathy, couple questions
    1.are you sure you unistalled?
    2.Did you reboot before trying to reinstall?
     
  3. angelicfrog1682

    angelicfrog1682 Registered Member

    Joined:
    Apr 27, 2008
    Posts:
    4
    Ok your not the only one with this problemo_O :mad: i woke up this morning and uninstalled some hp camera programs and all of a sudden avg7.5 wouldnt work. it said uninstall and re in stall so i uninstalled and rebooted and went to install the new 8 and bam it said that i need to uninstall ewido.......... antispy ware malware....... wont do it........ jsut wont........ now whato_Oo_Oo_Oo_Oo_O?
     
  4. Dark Shadow

    Dark Shadow Registered Member

    Joined:
    Oct 11, 2007
    Posts:
    4,553
    Location:
    USA
    Try cleaning up files/folder remains left behind another words delete them.you should clean them also from the registry keys. local_current _user/software and local_machine/software.then try a new Install.
     
  5. angelicfrog1682

    angelicfrog1682 Registered Member

    Joined:
    Apr 27, 2008
    Posts:
    4
    Ok, so i tried a ccclean up thingys..... and also looked in registries... and big fat nothing.. the cccleaner cleaned up but... it still dosent work. o_O o_O o_O i really dont get it.........
     
  6. Dark Shadow

    Dark Shadow Registered Member

    Joined:
    Oct 11, 2007
    Posts:
    4,553
    Location:
    USA
    You can try grisoft help forum I think there are some on going issues of unistall/install problems.
     
  7. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    57,747
    Location:
    Texas
    http://www.grisoft.com/ww.support#tba1
     
    Last edited: Apr 27, 2008
  8. angelicfrog1682

    angelicfrog1682 Registered Member

    Joined:
    Apr 27, 2008
    Posts:
    4
    labo.... techinical supporto_O? how many ppl use your free services? there is no support for that let alone forums..... thats why i was asking here. but i did find that file........ lol. that umm is nice to see. :blink: :ouch:
     
  9. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    57,747
    Location:
    Texas
  10. angelicfrog1682

    angelicfrog1682 Registered Member

    Joined:
    Apr 27, 2008
    Posts:
    4
    being that i cant dl i cant type :(
    but ty and i was there earlier :)
     
    Last edited by a moderator: Apr 27, 2008
  11. karl.ewido

    karl.ewido former ewido team

    Joined:
    Dec 9, 2005
    Posts:
    236
    Location:
    Germany
    Please check if there are any ewido Installations folders in your Program Files folder (you can use also the Windows search functions to find them), then check if there a uninstall.exe in the Installation folder, if yes please run it.
    If not, but you have an ewido Installation folder in your Program Files folder, then try to remove it manually, but please check if there are also no running ewido processes in the background.
    Then open the Windows Registry editor (regedit.exe) to locate the ewido Keys.
    The keys can be found in:
    HKEY_LOCAL_MACHINE\SOFTWARE
    e.g.:
    HKEY_LOCAL_MACHINE\SOFTWARE\ewido
    or
    HKEY_LOCAL_MACHINE\SOFTWARE\ewido anti-spyware
    for AVG AS:
    HKEY_LOCAL_MACHINE\SOFTWARE\Grisoft\AVGAntiSpyware
    and then remove only this Key.

    DO NOT remove other keys in the registry, only this ewido key.
     
Thread Status:
Not open for further replies.