Unable to uninstall or reinstall NOD32

Discussion in 'NOD32 version 2 Forum' started by 7matthew7, Feb 9, 2006.

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  1. 7matthew7

    7matthew7 Registered Member

    Joined:
    Feb 9, 2006
    Posts:
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    Hi,

    I currently have 1 computer on the network which cannot update, when the option is clicked nothing happens.

    I was attempting to uninstall and reinstall the application to solve the issue, but when clicking on uninstall in Add/Remove programs or in the start menu, i get a message saying "There is nothing to uninstall".

    I then tried to reinstall a copy over the top and get an error "(116) error occurred while updating the registry! RR".

    I have tried installing/uninstalling as the user (admin priveleges), domain administrator and local administrator.

    Has anyone come accross this problem and been able to uninstall the program? Is there a manual way to uninstall the program and registry keys?

    Thanks for your help
     
  2. pc-support

    pc-support Registered Member

    Joined:
    Mar 10, 2005
    Posts:
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    Location:
    Edinburgh, UK
    It sounds as if your registry permissions may be screwed.

    Go a google search for reset.cmd and subinacl.msi. Install subinacl.msi then run reset.cmd. This will reset the security permissions for the entire registry and should then allow you to re-install successfully.

    Or email me at info at pc hyphen support dot uk dot com


    Richard
     
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