Unable to scan a NAS using NOD32 v4

Discussion in 'ESET NOD32 Antivirus' started by koltrast, Jun 29, 2010.

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  1. koltrast

    koltrast Registered Member

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    When I use a computer running NOD32 v3 it is able to scan the discs on a NAS called QNAP TS-439 Pro Turbo NAS. When trying to scan the NAS from a computer running NOD32 Business Edition v4 the scan immediately stops and gives the following error:

    [4] Object cannot be opened. It may be in use by another application or operating system.

    OS on the client running NOD32 v4 is Win 7 Ultimate.

    The NAS discs are reported as NTFS.

    Is this something that can be cured?

    Thanks
     
  2. koltrast

    koltrast Registered Member

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    Found the culprit!

    I choose "Scan as Administrator". The Administrator account did not have the drive mapped which made the scan fail. By selecting just "Scan" it worked fine.

    Easy!

    :argh:
     
  3. Cudni

    Cudni Global Moderator

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    Thanks for posting how you resolved the issue :thumb:
     
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